~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The Total View
The Whole Person Approach for Selecting and Managing Top Performers
February 4, 2004
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-- When Doctrine Motivators clash, the other person is wrong!
-- Perfect Labor Storm Alerts #81 to #85
-- Managing to Excel - rescheduled. Team Building Workshops begin Feb. 19
-- Words to live by!
-- Analyzing Performance Problems
-- Now Available! Audio Clips on Why This Worker Shortage Will Not Go Away
-- Total APS - A Complete Solution for Screening and Selection
-- This is too good to be true! The Comprehensive Employee Training and Development Solution for tight budgets.
-- SELECT Employees with A Positive Attitude!
-- Reserve Your Copy Now - Understanding Business Values and Motivators
Greetings!
Welcome to this week's issue of The Total View.
Unless you just crawled out of a hole, saw your
shadow and returned to sleep for 6 more weeks on
Ground Hog day (February 2), you haven't heard or
read about the world-wide exposure of Janet Jackson's
breast during the half-time show at the Super Bowl.
The debate over this is a classic conflict between
personal values. Wow - when values clash. Read more
below.
Only a few more weeks! Order your advance copy
of
Understanding
Business
Values and Motivators.
Here's what a few readers had to say:
"Your book has shaken my soul
and said to me there is more in life and yes i can do
it." Saten Sharma, Mercury Energy
"You hooked my right away." Nadine Brown,
Waterville TG, Inc.
Written in "a Blanchard style of getting information
across in an easy, understandable and practical way."
John Rose, The Horst Group
"Ira describes simply and elegantly how to
understand what people value." Eric Dombach, Action
International Business Coaching
Order your copies below and save $3 off the cost
of each book (Retail - $12.95) - Plus! Receive a FREE
Business Values and Motivators Report valued at $49
while supplies last.
The Total View is written and
published each
Wednesday by Ira S.
Wolfe, founder of Success Performance Solutions.
(Yes, Ira writes every article, every week!)
Ira S. Wolfe ©2003 - All Rights
Reserved. Reprints and other distribution by permission
only.
To learn more about Success Performance
Solutions or read back issues of The Total View, visit
our website at www.super-
solutions.com.
When Doctrine Motivators clash, the other person is wrong!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
(Excerpts from Understanding Business Values and
Motivators - - - to be released on March 15, 2004.
"Disgusting, outrageous, crass, and classless " to
shrugging off the whole event with "what's the big deal
about a women's breast"? The airwaves are filled with
the outraged citizen
claiming that our society is "going to hell in a hand-
basket" to the non-chalant defending the right to
freedom of speech and artistic license.
It all boils down to this - beliefs.
Some people use the word "believe" loosely: "I
believe it's going to rain." "I believe I'll have another
piece of pie." For people with high
Doctrine motives, "believe" means,
"I'll stake my life on it!" Their lives are based on strong
convictions, centered in tradition and customs. They
see
life from a moral and philosophical viewpoint. They
conduct
themselves-and if they are truly Doctrine oriented,
even their businesses-according to a code of principles
and standards.
Another term for those individuals motivated
by "Doctrine" value is "traditionalist" - keepers of
tradition; keepers of the flame; keepers of the law;
keepers of the commandments.
A number of prominent religious leaders fall into this
category, such as Billy Graham and Mother Teresa.
Rush Limbaugh is a product of strong Doctrine
motivators, but are they his driving force? Those who
have this Doctrine attitude believe they have found the
way and may even want to convert others. Combined
with the Power & Authority value, their message could
be
"my way or the highway." Or it could be a
moral code or a philosophy -the founders of Apple
Computers were known as MacEvangelists because
they passionately preached Macintosh "philosophy"
everywhere they went.
No one can ever fault Rush for not knowing where
he stood on nearly any subject-until recently, when he
tumbled from his pulpit after he was exposed for abusing
prescription drugs. So the question must be asked:
are his rantings a result of a passionate Doctrine
attitude or a means to attain Power & Authority along
with huge Economic returns? Have you figured him out?
(Power and Authority and Economic are another two of
the six business motivators that drive employee
behaviors.)
Ronald Reagan operated from strong Doctrine values
in support of Free Enterprise. So did Russian leaders,
who passionately believed Communism would deliver a
brand new world.
Are you getting the idea now? Doctrine values
is not about religious belief; it's about belief in a
better way. For some, it's religion; for others, it's a
political
or economic system, or another kind of computer,
or a child-rearing philosophy. Whatever, it is a
passionately
held and defended belief, sometimes coupled with
a willingness to die for it.
Doctrine motivators were at work on both sides of
the
9/11 event. On one side, Al-Quada's operatives were
willing
to destroy life, property and even die for their cause. At
the same time, fire-fighters, police, medical personnel-
and
even some employees working in the Twin Towers-
risked
their own lives to rescue others in danger. Airplane
passengers yelled, "Let's roll!" and brought down
their own craft, headed to attack the nation's
capital. Young men and women enlisted in the
armed services to fight terrorism. Americans'
sense of patriotism and desire to "protect" our
communities and freedoms were
responses to our awakened Doctrine values.
Personal values are what energizes workplace harmony
and growth or creates conflict and dampens
productivity. Each of us uses our values to positively
value and negatively judge others.
"Doctrine" is just
one of the six values (described in
detail with easy to understand examples in
Understanding
Business Values and Motivators) that motivates each of
us and drives our behavior.
What values do your employees bring to work - and do they fit? Click here to learn more about Business Values and Motivators.
Perfect Labor Storm Alerts #81 to #85
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Fact #81
Forty percent of workers plan to change jobs within
the year (2004) Resource: careerbuilder.com -
survey of more than 1900 US workers Nov 18-Dec 4,
2003.
Fact #82
For the first time since tracking began 20 years
ago, U.S. women outnumber men in higher paying,
white collar managerial and professional occupations. . .
Bureau of Labor Statistics data indicates that, as of
Nov. 30, women represent 50.6 percent of the 48
million employees in management, professional and
related occupations. In 1983, the first year the
government began recording gender data for its
occupational statistics, women accounted for 40.9
percent of managers and professionals.
Fact #83
16 percent of adult Americans have at least one
tattoo, believing the body art makes them feel sexier,
more rebellious and even, in some cases, more
intelligent.
Source: Harris Interactive
Fact #84
Nearly one in five Americans speaks a language other
than English at home, a surge of nearly 50 percent
during the past decade. Most speak Spanish, followed
by Chinese, with Russian rising fast.
Source: U.S. Census Bureau
Fact #85
In California, nearly 12.5 million people - 39.5 percent
of those 5 and older in the state - spoke another
language.
Source: U.S. Census Bureau
In 1998 McKinsey and Company described a United
States workplace phenomenon as the "War for Talent",
a result of the shortage of workers to fill skilled jobs.
McKinsey conducted a yearlong study of 77 companies
and 6,600 managers, who concluded that the most
significant business challenge over the next 20 years
will be recruiting, retaining, and inspiring talent.
In 1999 Ira Wolfe described the "Perfect Labor Storm".
In 2004, "The Perfect Labor Storm Fact Book: Why
Worker Shortages Won't Go Away" arrives - available
March 15, 2004! Order your copies today - limited
number of pre-publication orders available at only $4.95
each.
Order your copy of The Perfect Labor Storm Fact Book today!
Managing to Excel - rescheduled. Team Building Workshops begin Feb. 19
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Managing to EXCEL 2004 - Team Building Workshops
Managing to Excel: Team Building Cluster is a
collection of 3 half-day workshops, each dedicated to
the development of three key team building
competencies:
Training, Delegating and Coaching
Appraising People and Performance
Disciplining and Counseling
Where: Leola Family Restaurant, Leola, PA
When: February 19 - March 18, 2004 - April 8, 2004
What time: 8:30 AM to 12:30 PM
To learn more about Managing to Excel, Click
here.
Exclusive Special Offer for our Total View readers -
Register today and Save $30 per person.
Register today for Managing to Excel 2004
Words to live by!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Little things count. Like when someone calls in to talk
to a manager and his assistant says he is in a meeting
when he is not. It's the little things that your
employees notice."
Frank VanderSloot, President and CEO of Melaleuca
Analyzing Performance Problems
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Dealing with poor performance is one of the most
dreaded
activities a manager has to do. On top of that, there
are dozens of traps managers fall into. Click on the link
below for tips on "Analyzing Performance
Problems"
"Analyzing Performance Problems" is just
one of
hundreds
of pages of reproducible facts, tips and sample
evaluation forms included in Janus Performance
Managerment System.
Begin to improve your employee appraisal process
today with the Janus Performance Management System.
Order Volume 1 today and save $50. Or order Volumes
1 -2 -3 and save $200.
More tips for managers on completing successful employee evaluations. Click here to download a one page excerpt from the Janus Performance Management System.
Now Available! Audio Clips on Why This Worker Shortage Will Not Go Away
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Just Added to the super-solutions.com website are
Streaming Audio clips from Ira Wolfe's Keynote Address
at the 2004 PA HR Conference.
Listen here!
Total APS - A Complete Solution for Screening and Selection
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
What is Total APS(tm)?
It is our newest technology - it looks and functions like
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Test batteries include:
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CBI, a highly effective 15-minute assessment of
honesty, integrity, dependability and tendencies toward
aggressiveness and sexual harassment.
TotalView, the definitive indicator of high performer
job fit. This assessment can be benchmarked
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Total APS is available on a pay per-hire basis for 7, 30,
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For larger organizations or smaller businesses faced
with high turnover or seasonal jobs, Total APS is also
available for annual unlimited use licenses (based on
number of positions and number of employees).
Contact us today for more information about Total APS or to schedule a demonstration.
This is too good to be true! The Comprehensive Employee Training and Development Solution for tight budgets.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The Complete Self-Development
Learning Solution is exactly what you have been
asking for -
Unlimited Access to a performance
assessments,
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What's included?
More than 20 easy to use online or print Self-
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More than 30 Skill-based Competency Building
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More than 20 One-Page Coaching Templates
More than 30 Manager's Pocket Guide Series
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Our introductory offer (expires February 29, 2004)
includes Unlimited Usage Licenses
starting @ only $4000 for up to 100 employees. Larger
companies - call or email.
Contact us today to learn more about The Complete Self-Development Learning Solution. In the Comment box, include the number of employees.
SELECT Employees with A Positive Attitude!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The SELECT Associate System is a pre-employment
screening system to identify work-related behaviors
such as Positive Service Attitude, Accountability,
Frustration Tolerance, Acceptance of Diversity, Multi-
taskingand more.... plus a Validity Check and
Integrity Index.
Each customized report includes a step by step
interview guide including recommended interview
questions.
SELECT is available on-line, paper, or fax.
The following report versions are available:
Customer Service
Administrative Support
Retail Sales Associates
Entry Level Retail Management
Call Centers
Production & Distribution
Healthcare
Personal Service
Convenience Store Associates
Hospitality
Office Staffing
More on SELECT - view sample reports here.
Reserve Your Copy Now - Understanding Business Values and Motivators
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Don't miss out on the pre-publication savings to Ira
Wolfe's long awaited book on "Understanding Business
Values and Motivators", due for release on February
15.
Understanding Business Values and Motivators is
an introduction to understanding how people are
already motivated and how to tap into those motivators
for their success and yours in the workplace.
Order today and save $3.00 per book off the regular
price of $12.95 - no limit. (Additional volume discounts
available for orders of 25 or more).
Bonus - receive
one Business Values and Motivators per book until
supplies last- a $49 value!
Order your copy of Understanding Business Values and Motivators today.
Contact Information
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
email: iwolfe@super-solutions.com
voice: 717.656.4632
web: http://www.super-solutions.com
