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The Total View
The Whole Person Approach for Selecting and Managing Top Performers
November 26, 2003
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-- Sandwich Generation Jammed Between Work and Family
-- Perfect Labor Storm Alerts # 36 to #40
-- Build a Team That Clicks, not Cliques - December 11, 2003
-- Get Certified in CriteriaOne(r) Competency Modeling and Job Benchmarking
-- By Invitation Only - December 9, 2004 - An Employee Incentive System that Finally Works
-- Managing by Values(tm) - Aligning People, Culture, Strategy and Process
-- There's always something about someone else you don't like >>>>>>
-- Interview Generator CD-ROM
-- Employee Evaluations Made Easy!
-- Manager's Pocket Guide to Emotional Intelligence
Greetings!
Welcome to this week's issue of The Total View.
Happy Thanksgiving everyone. Where did 2003 go?
>From all the economic news, it's beginning to look like
we'll have a lot to be thankful for. Have a safe and
happy holiday.
With encouraging economic
news returns the prospect of new hiring. But not only are America's
employers facing a critical shortage of skilled workers but even
those workers who are qualified may have other things on their minds.
American workers are currently facing increased difficulty balancing
their work and family commitments.
Longer life spans coupled with an increase in dual-
earner and single-parent households have left many
employees juggling caregiving and professional
responsibilities. What's ahead? Read more>>>>>
The Total View is written and
published each
Wednesday by Ira S.
Wolfe, founder of Success Performance Solutions.
(Yes, Ira writes every article, every week!)
Ira S. Wolfe ©2003 - All Rights
Reserved. Reprints and other distribution by permission
only.
To learn more about Success Performance
Solutions or read back issues of The Total View, visit
our website at www.super-
solutions.com.
Have a comment? Disagree? Need advice? Visit our
Free
Discussion Board.
Sandwich Generation Jammed Between Work and Family
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Longer life spans coupled with an increase in dual-
earner and single-parent households have left many
employees juggling caregiving and professional
responsibilities. Demographic shifts have left the heart
of America's workforce-the "Baby Boom" generation-
caring for their aging parents and their children at the
same time. The ability of American employers to help
their employees meet their family commitments is
essential to their long-term success.
Research projects that, by 2030, 47.5 million
Americans will be age 65 or older, with 7.3 million
Americans over the age of 75. The large increase in
elderly Americans present an ever-growing challenge to
workers as they become primarily responsible for
providing the eldercare their elderly relatives require.
More research on the "sandwich-generation"
couples-couples who had both eldercare and childcare
duties - found that both husbands and wives served in
caregiver roles. Both husbands and wives have
compromised their career goals to achieve better work-
family balance.
Thirty-one percent of wives and 17 percent of
husbands have reduced the number of hours they had
worked. Significantly, 21 percent of wives have also
passed on the opportunity to be promoted due to their
caregiver responsibilities.
The need to balance caregiving and professional
responsibilities has a significant impact on employees'
work habits. The study found that U.S. businesses lost
between $11.4 billion and $29 billion annually due to
lost productivity relating to employee involvement in
eldercare. Employees' childcare responsibilities also
significantly affect businesses. Working parents miss
work on average 3.6 times per year due to a failure in
regular child care arrangements.
Employers face a multitude of challenges in managing
and growing a productive workforce. Short-sighted
employers see the problem as a lack of employees with
the right work ethics. The visionary leader recognizes
that
the future is uncertain at best and although he or she
can't solve the problems out of his/her control, he or
she is in control to minimize the impact of the Perfect
Labor Storm.
Are you prepared? How many
employees will voluntarily leave your organization with
the next 3 to 5 years?
What will it cost you to retain your best employees
and how will you do it?
What will it cost you to replace your best
employees and how will you do it?
Don't miss "Human Resource Trends That Will Change The Way You Do Business" presented by Ira S. Wolfe on December 2.
Perfect Labor Storm Alerts # 36 to #40
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Fact #36
The National Alliance for Caregiving estimates that
between 22 million and 25 million Americans care for an
older or disabled relative.
Fact #37
The number of people aged 65 years and older
relative to the number aged between 20 and 64 years -
is expected to double in the next five decades to
almost 50 %.
Fact #38
44 percent of the Sandwich Generation - ages 45
to 55 - have children under 21 years of age and living
in-laws or parents or both.
Fact #39
69 % of caregivers report arriving late or leaving
work early.
Fact #40
67% took time off during the day to attend to an
elderly dependent.
The Workforce is changing. How will recruitment, retention and benefits need to change to keep up? Schedule Perfect Labor Storm Expert, Ira Wolfe, for your next meeting or keynote.
Build a Team That Clicks, not Cliques - December 11, 2003
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Are petty personality conflicts wasting all your
energy?
Struggling with motivating your employees?
Searching for employees who share your values?
Building a team that clicks takes all kinds of
people! But getting all kinds of people to work together
for a common cause is sometimes easier said than
done.
This one-day workshop, lead by Ira S. Wolfe,
founder of Success Performance Solutions and a
nationally recognized and leading authority on employee
personalities and performance, opens up a whole new
world to team building, improving customer service,
increasing sales, and leadership development.
During this workshop, participants will learn what it
takes to energize people and what values and attitudes
motivate them.
Plus! Learn how to build relationships
faster, encourage more conflict-free communication,
and increase individual tolerances for people's
differences.
Date: December 11, 2003
Times: 8:30 AM to 5:00 PM
Location: The Hampton Inn, Greenfield Corporate
Center
Registration fees included continental breakfast,
snacks, workbooks and personalized reports.
1 - 2 persons: $ 197 person
(2-for-1 early registration expires November 26, 2003)
3 or more: $109 per person
Register today for Build a Team That Clicks.
Get Certified in CriteriaOne(r) Competency Modeling and Job Benchmarking
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The complete competency modeling blueprint for
organizations who want to
acquire and retain an unfair share of the best talent in
the market. Learn to assess competencies and
personalites that align with company values and
contribute to the growth and success of business goals.
Next Train-the-trainer workshop
January 15 - 17, 2004 - Lancaster, PA
Register before December 20, 2003 and 2nd person
is free. (Single registrants save $500 - register today.)
Register here for CriteriaOne Train-the-Trainer.
By Invitation Only - December 9, 2004 - An Employee Incentive System that Finally Works
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Have you ever promoted an employee into a
position for which he or she wasn't qualified?
Have you ever lost a good employee because they
needed more from their work?
Have you ever paid out a bonus to an employee
who didn't deserve it?
We are pleased to introduce Pathfinder IPM (tm), an
online integrated performance management system.
Benefits of Pathfinder IPM:
Links individual bonuses to employee
productivity
and business profitability.
Pays for performance not tenure.
Takes the hassle out of employee evaluation.
Holds the employee accountable for meeting
their
individual goals and personal development.
Gives managers the ability to track employee
productivity 24/7
Register today for a FREE Executive breakfast
introducing PathFinder, the integrated performance
management system. Seating limited to first 15.
Reservations restricted to CEO/Presidents/Owners, VPs,
HR and/or Hiring Managers.
Take the hassle out of employee evaluation. Register today to learn about PathFinder on December 9, 2003.
Managing by Values(tm) - Aligning People, Culture, Strategy and Process
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Discussing corporate culture might sound
somewhat "touchy feely," but companies who do shape
their culture tend to enjoy profits between 6 and 12
times
greater than their competitors. Few
strategies are more important to a company's success
than a culture that "walks the talk".
Transforming a business that is managed by values
is never easy...but through the pioneering work of Dr.
Michael
O'Connor and his Managing by Values(tm) process, a
successful roadmap for committed leaders
is available for leaders of all organizations.
Ira S. Wolfe, founder of Success Performance
Solutions, recently was certified by Dr. O'Connor to
facilitate the Managing by Values(tm) process. Many
of you might be familiar with Dr. O'Connor. He is the co-
author of The Platinum Rule and is founder of the
Center for Managing by
Values. He also co-authored with Ken Blanchard a book
titled "Managing by Values".
Ira is one of only a dozen international consultants
certified by Dr. O'Connor to deliver this program to
clients.
Build A Culture that Manages by Values. Click here to schedule a consult.
There's always something about someone else you don't like >>>>>>
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- but when they lead to interpersonal conflicts
performance and productivity suffer.
For instance. You know
the answer to a question before your partner is even finished
with his first sentence. You prefer to cut to the chase and interrupt
- until you hear "Would you let me finish?". You didn't mean anything
insulting by it. You just thought you would save everyone some
time. The problem is that your partner doesn't see it that way.
He considers your interruptions as arrogant and not caring what
he has to say. The relationship goes down hill and all you tried
to do was shave a few minutes off a conservation.
Every employee approaches Problems,
influence and
interact with People, handle the
Pace, and follow rules and Procedures
differently.
The CriteriaOne P4 DISC
report helps individuals and managers understand how a person's
unique behavioral approach either energizes him or zaps the energy
right out of him as they deal with each of the foru Ps.
CriteriaOne DISC provides helpful insight into an individual's
behavioral strengths and areas in need of possible improvement.
The P4 report can also be used to develop
strategies
and methods to help individual's increase their personal
flexibility in
working with clients, managers, peers, and staff.
To learn more about CriteriaOne P4 DISC assessments,
click here. Please insert DISC
report in the comment box.
Click here to catch a glimpse of our Style MAP - how an individual fits in a job or on team.
Interview Generator CD-ROM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Interview Generator is an easy to use database of
competencies and behavioral-based interview
questions. Interview questions are linked to each
behavior. Hiring managers can quickly compose a
behavioral interview from a list of job specific
competencies.
Interview Generator can provide the HR professional
with a means to standardize the interviewing approach
for each job title in the organization.
Flexible. Powerful. Easy to use.
Competencies are provided in three strata:
Administrative Support, Technical/Professional,
Management.
Order your Interview Generator CD-ROM today.
Employee Evaluations Made Easy!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Janus Performance Management System - tailored to
match individual needs by developing the competencies
that are most relevant for every job.
Ten stand-alone individual module workbooks are
divided into three volumes.
Janus provides a comprehensive, step-by-step
planning design to help manage this process effectively.
Janus not only provides a suite of goal setting and
appraisal forms and templates to help this action
planning process, but also helps to ensure that all
written documents are in plain language, complete,
comprehensive, and easy-to-use.
To view sample employee evaluation forms available in the Janus Performance Management System.
Manager's Pocket Guide to Emotional Intelligence
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Manager's Pocket Guide to Emotional Intelligence - Only
$9.95
One of the keys to becoming a true leader is emotional
intelligence. Emotional intelligence quotient (or EQ)
encompasses qualities that go beyond general
intellectual intelligence and technical competency.
EQ includes:
self-awareness
self-control
self-confidence
motivation
empathy and
competencies in the social environment.
These hallmarks of a true leader can be learned.
The activities in this guide will help strengthen the
reader's EQ skills, resulting in a more successful career
and a more satisfying life.
Order A Manager's Guide to Emotional Intelligence today.
Contact Information
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
email: iwolfe@super-solutions.com
voice: 717.656.4632
web: http://www.super-solutions.com
