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Success Performance Solutions
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The Total View
Selection and Performance Management Solutions

March 12, 2003
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Job Stress Reaching Unhealthy Proportions
-- Employees stressing out on the job
-- Consultant's session offers tips to weather stormy labor market
-- Test Your Interviewing IQ
-- At risk for burnout?
-- 2nd Workshop Added in Atlanta - Just a few seats left for Stop Guessing, Start Knowing Seminars
-- Job stress strains employer budgets
-- What Makes A Good Employee?
-- Small Improvements Reap Big $$$$
-- A must-hear keynote!
-- JANUS Competencies
-- NOW OPEN! The SPS Bookstore
-- Managing Generation Y

Greetings!

While leaders and managers everywhere strive to improve productivity in order to control costs and increase profits, on-the-job stress is leaving organizations with nothing to show for their efforts despite having the best laid plans and intentions.

Lower productivity and absenteeism is not only a symptom reserved for the low-pay, low-skilled hourly worker either. Executives alone cost American industry more than $10 billion annually through lost workdays, hospitalization and early death caused by stress.

Employees stressing out on the job
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Stress is said to be responsible for more than half of the 550,000,000 workdays lost every year, just from absenteeism not stress related illness. This accounts for the absence of one million workers a day estimated to miss work due to stress problems.

The 4 top causes of stress reported in a USA Today survey were:

  • 54% - demands of the job
  • 20% - co-workers
  • 10% - boss
  • 8% - layoff fears

    Forty percent of employee turnover is due to job stress. The cost of job stress to businesses is estimated at $200 billion per year. A recent Integra Realty Resource survey found that 12 percent of employees have called in sick, as a result of stress.

    In a 2000 poll by the American Psychological Association, two-thirds of both men and women say work has a significant impact on their stress level, and one in four has called in sick or had taken a "mental health day" as a result of work stress.

    Read more in this month's issue of Labor Storm Alert.

    Consultant's session offers tips to weather stormy labor market
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    Ira Wolfe was the breakfast keynote speaker at the Greater Fort Wayne Chamber of Commerce and opened a business conference, "Building on the Skill of Allen County's Present and Future Workforce" on March 7, 2003. Below is an excerpt and link to an article published in the Fort Wayne Journal Gazette on March 4.

    The perfect storm, as moviegoers know, results from the rare but devastating combination of climatic forces that create the worst possible weather conditions. Ira Wolfe, a Leola, Pa.-based consultant, is warning employers of factors threatening to create what he calls "The Perfect Labor Storm."

    To read the full article in the Fort Wayne Journal Gazette, click here.

    Test Your Interviewing IQ
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    How do you compare? Last week's average score was 80 percent.

    Interviewing is still the most commonly used selection tool even though the traditional interview is only 7% effective. Take this test and determine how well you know the ins and outs of effective interviewing.

    Click here to test your Interviewing IQ.

    At risk for burnout?
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    Learn how Managing for Success reports can identify, assess and help employees manage stress.

    2nd Workshop Added in Atlanta - Just a few seats left for Stop Guessing, Start Knowing Seminars
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    HRD Press and Training House is pleased to announce a a FREE half-day seminar: Stop Guessing, Start Knowing. How to Accurately Assess Personality and Competencies. The seminar will be presented in Atlanta (GA) on April 9 and Lancaster (PA) on April 30, from 8:30 AM to Noon.

    New! Afternoon session added in Atlanta - 1:30 PM to 5:00 PM.

    Consultant? Contact us about TotalView and Job Analysis Certification scheduled for April 10-12 and May 1-3.

    Attendance is limited to the first 20 participants and is FREE to HR and sales managers, COO, CFO, CEO, plant managers, and general managers. To register for this seminar, click on the link below.

    Yes, register me today for the Stop Guessing, Start Knowing Seminar.

    Job stress strains employer budgets
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    According to the Journal of Occupational and Environmental Medicine, health care expenditures are nearly 50% greater for workers who report high levels of stress. 

    Workers' comp payments for job stress, have risen steeply in the last 20 years and may even bankrupt the system in some states. Employers in California have paid out almost $1 billion for job stress legal and medical. Job stress lawsuit payoffs average 4 times the amount of regular injury claims - and 9 out of 10 suits are successful!

    Don't miss this month's issue of Labor Storm Alert

    What Makes A Good Employee?
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    Good hires are not happening by accident or luck anymore. In this slow economy, employers are finding a large pool of available workers. But finding a qualified employee is a challenge that's bigger than ever.

    Read more from the column written by Ira S. Wolfe and published in the Business and Legal Reports e-zine on February 26, 2003.

    Click here to read "What is a good employee"


    Small Improvements Reap Big $$$$
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    HRBenchmarks recently showed the cost of turnover for one Fortune 500 company.Total compensation (wages and benefits) for average employee was $50,025; Annual turnover rate for full-time employees was 23.8 percent; estimated turnover cost per full-time vacancy was $12,506; the annual cost of turnover - $119 million.

    By increasing (or decreasing) the turnover rate by just one percentage point, $5 million per year would be added (or subtracted) to the bottom line.


    A must-hear keynote!
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    Fifty-one percent of our workforce will be over 70 in 30 years and the number of employees under age 40 is insufficient to replace them.

    Hear from one of the nation's leading workforce experts on why America's competitive advantage is being threatened by an aging population, rising health care costs, skilled labor shortages and more.

    To schedule Ira Wolfe for your next association, chamber or business meeting, click here and type "speaker" in the comment box.


    JANUS Competencies
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    Janus, the ancient Roman god with two faces, was originally considered to be the benevolent creator and god of gods. He later came to represent change and transition, such as the progression of past to future or one vision or condition to another. Janus was chosen as the ideal symbol for this performance management system because it, also, is about looking back and looking forward.

    Janus is designed around a core set of thirty-six generic competencies that apply-to some extent-to all job roles. Examples of competencies identified and assessed using the Janus System, include:

  • analytical skills
  • attention to detail
  • change handling skills
  • communication skills
  • dependability
  • motivation skills
  • leadership ability
  • and 29 more.

    To order your Janus competencies including descriptions and development recommendations, click here


    NOW OPEN! The SPS Bookstore
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    The Situational Leader by Dr. Paul Hersey. Only $19.95

    The Situational Leader is more than a story. It is the compelling summary of key behavioral science concepts and the Situational Leader® model. The book will help you effectively: *Develop the skills required when leading people *Diagnose the competency and commitment of others *Differentiate influence styles *Select appropriate leader behaviors and more.

    Visit the SPS bookstore and order The Situational Leader.


    Managing Generation Y
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    They're blunt. They're savvy. They're contradictory. Self-confident and optimistic. Independent and goal-oriented. Masters of the Internet and PC. Young adults who believe education is cool, integrity is admirable, and parents are role models.

    They're the children of Baby Boomers and the upbeat younger siblings of Gen X. They are the 29 million young adults born between 1978 and 1984 streaming into the workplace whose presence will continue to grow each year for the next ten years. They are Generation Y.

    Discover the Gen Y traits that pose the greatest challenges to managers as well as the best practices you can implement now to keep these upbeat, techno-savvy workers focused and motivated.

    To order Managing Generation Y, click here.




    Contact Information
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    email: iwolfe@super-solutions.com
    voice: 717.656.4632
    web: http://www.super-solutions.com

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