February 12, 2003
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-- Traditional Interviewing: Just slightly better than nothing!
-- Test Your Interview IQ
-- Boost your success rate up to 10-fold
-- Screen for competence, hire for performance
-- Good Riddance to The Interview?
-- HRD Press Announces TotalView, Job Analysis and Benchmarking Training and Certification
-- NOW OPEN! The SPS Bookstore
-- Attention Meeting Planners and Program Chairs
-- JANUS: Looking Forward and Looking Back
-- Surveys! Surveys! Surveys!
-- New! Situational Interviewing added to CriteriaOne

Greetings!

Between 2010 and the mid-2020s, 12,480 baby boomers per day will leave the workforce.

Fifty-one percent of our workforce will be over 70 in 30 years and the number of employees under age 40 is insufficient to replace them.

Traditional Interviewing: Just slightly better than nothing!
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And not so much better than just flipping a coin.

The interview is a verbal test. But unlike personality and ability tests, interviews rely on the interpretation of human beings. Maybe that is why as few as 1 in 14 job candidates (or 7%) hired by the interview are successful, according to the Handbook of Industrial and Organizational Psychologists.

Test Your Interview IQ
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Depending on the questions asked, the answers given and the interviewer's personal bias, the potential for error and bias is huge. This creates two very expensive problems for employers: the cost of hiring the wrong employee and the risk of discrimination due to personal bias.

What's your interview IQ?

Click here and type "Interview IQ Test" in the comment box.

Boost your success rate up to 10-fold
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Two solutions then emerge to enhance an interviewer's predictive accuracy in assessing employee performance and fit for a job: situational interviewing and behavioral interviewing.

Both techniques rest on job analysis, a structured process that involves asking both jobholders and their managers a very detailed list of job-specific and results-focused questions. The sole purpose of job analysis is to develop a list of critical job competencies. (To learn more about identifying job competence, register today for CriteriaOne training on March 14-15 and read more about the Janus Performance Management System below.)

Don't miss it! CriteriaOne training on March 14-15, 2003

Screen for competence, hire for performance
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These competencies become the target list against which each applicant is measured. By assessing what candidates know (competency) and how well they can apply what they know (proficiency or competence), managers can increase the predictability of selection up to ten-fold. Regardless of the interview or technology used, any system that skips this process will be highly inaccurate.

To accurately assess employee competence and evaluate job fit, interviewers need to be highly skilled in three areas: asking probing questions, evaluating responses for accuracy and fit, and observing work behaviors.

NEW! Situational Interviewing training has been added to CriteriaOne training. Click here for more information. Type "CriteriaOne training" in the comment box.

Good Riddance to The Interview?
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The success rate for the traditional interview in predicting job is 7 %!

The success rate for the situational interview is 54% and job matching is 75%.

Test Your Interviewing IQ - Click here to receive a free test.

HRD Press Announces TotalView, Job Analysis and Benchmarking Training and Certification
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HRD Press/Training House announced that Ira Wolfe and his Success Performance Solutions team will provide training and support for their selection tools to HRD associates and clients. Wolfe will be responsible for recruiting associates, TotalView certification for associates and clients, job analysis training, and client support for TotalView, FirstView and Janus Performance Management Systems in the Eastern United States and for all SPS private clients.

Dates have been set for Lancaster (PA) on April 30, May 1 to 3 and and Atlanta (GA) on April 9 to 12, 2003. To learn more about becoming certified in Job Analysis or TotalView -

Click here to request more information. Type "TotalView training" in the comment box.

NOW OPEN! The SPS Bookstore
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Visit the SPS on-line bookstore. Employee selection, coaching, and training books, CD-ROMs, audio tapes, video tapes and more. New books and self-score assessments added every day.

February Featured Books: Interviewing and Hiring Top Performers by Sarah J. Ennis. Only $9.95. Right Person-Right Job: Guess or Know by Chuck Russell. Only $12.95.

Click here to visit the new SPS bookstore

Attention Meeting Planners and Program Chairs
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The Perfect Labor Storm: Why This Labor Shortage Will Not Blow Over is a must-hear keynote.

Ira Wolfe, one of the nation's leading workforce experts, lays out a compelling story why America's competitive advantage is being threatened by an aging population, rising healthcare costs, skilled labor shortages, and more and what management needs to do to act NOW.

Schedule or refer Ira before March 31, 2003 and he will contribute up to $500 back to your organization or to a not-for-profit of your choice.

JANUS: Looking Forward and Looking Back
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Janus, the ancient Roman god with two faces, was originally considered to be the benevolent creator and god of gods. He later came to represent change and transition, such as the progression of past to future or one vision or condition to another. Janus was chosen as the ideal symbol for this performance management system because it, also, is about looking back and looking forward.

In the Janus System, the four core organizational competency areas are: 1. Strategic Customer and Operational Expertise (Customers) 2. Innovation and Continuous Process Improvement (Processes) 3. People-Motivation and Empowerment (People) 4. Risk Management and Adding Value (Value) When all of the core competencies are appropriately integrated, they create the synergies that we call "high performance" or "enterprise excellence."

Janus Competencies are based on The Balance Scorecard. Click here and type "Janus" in the comment box for more information.

Surveys! Surveys! Surveys!
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Hate the hassle of inputting survey results? Not enough time to query the data and create reports? Are you putting off getting much needed feedback from customers and employees?

Contact us today about real-time e-mail and web based surveys. No more hassles with entering results and creating presentations. Let SPS do the work for you. We can help you write, set-up, distribute (electonically), process and present in less time for less cost.

For more information about customer satisfaction or employee morale surveys, click here and type " surveys" in the comment box

New! Situational Interviewing added to CriteriaOne
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First time in 2003! CriteriaOne - a two-day workshop that has been described as "outstanding". Participants leave with the basic skills to identity, evaluate, and test for core job competencies.

Consultants, owners and HR specialists from PA to CA attended this program in 2002. There's still time for you to register for the March 14-15, 2003 workshop to be held in Lancaster, PA. Register before February 17 and save $150!

To register or receive more information, click here.