Map - The Managerial Assessment of Proficiency A Front-Line Supervisory Program That Won't Break the Bank! Employees want to be lead by capable managers Retention can improve 80% when employees are satisfied with management Employee satisfaction can improve 100% when a direct supervisor leads coaching

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Objectively measures an individual's competency level in 12 key managerial areas. Comprehensive and integrated 5-step program including assessment, interpretation, planning, development and re-assessment. Compares each individual's profile against a database of more than 80,000 supervisors, managers and professionals. Covers 10 styles and values that influence an individual's effectiveness in using the 12 competencies. Guides each supervisor or manager through the Individual Development Plan (IDP) process. Designs a plan for both personal growth and increased organizational effectiveness - key drivers for employee retention.

Communication - Relating to Others 1. Getting unbiased information 2. Giving clear information 3. Listening and organizing Supervisory - Building the Team 4. Counseling and Discipline 5. Appraising People and Performance 6. Training, Coaching and Delegating Administrative - Managing Your Job 7. Time management and prioritizing 8. Setting goals and standards 9. Planning and scheduling work Cognitive - Thinking Clearly 10. Identifying and solving problems 11. Making decisions and weighing risk 12. Planning and scheduling work