MAP/Excel
Competencies Model
Dr. Scott Parry, founder of Training House, Inc. and
1999 inductee into the HRD Hall of Fame, developed this
competency framework by first analyzing the results of
a series of large competency studies conducted by a
number of major U.S. corporations. These studies were
conducted to determine which competencies highly
effective managers and supervisors possess to a greater
degree than average performers. The 12 competencies
selected for inclusion in the Excel series were
identified by all these studies. They are fundamental
building blocks for becoming an effective manager and
are preconditions for effective leadership. Implicit in
Dr. Parry’s approach for developing managerial
excellence is his requirement for how a competence is
defined. Competencies are a "group of related
skills, knowledge, and attitudes that correlate with
success in one’s job and can be improved through
training." Instructional
Method The instructional
design of the Excel workshops is based on
several important principles of adult learning:
Adults learn best when:
• they focus on real world problems and can see
how learning will be applied.
• learning is related to past experiences and
goals.
• there is discussion and debate.
• learners are encouraged to use one another as
resources.
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Learning Objectives for each competency focus on the
attainment of new knowledge, attitudes, and skills.
These behaviors are learned, practiced, displayed and
evaluated about a manager’s personal style,
communication style, and managerial style. Film
sequences show managers using both incorrect and
correct techniques related to the Excel
competency. Participants evaluate and discuss the
techniques observed during training through
experiential activities that include hands-on
exercises, role plays, script analyzes, games, and self
inventories. Learning objectives support a central
behavioral model for successful mastery of the
competency.
Action Plan
Development of the MAP/Excel
Competency Model
Every workshop participant creates an individual
action plan shared with their managers, work team, and
stakeholders. This is the vehicle for transferring
learning to the workplace.
The planning focuses on performance criteria: the
application of competencies to organizational problems
and situations. Excel has been designed to
provide training that leads to "terminal behavior
change" or in layman’s terms, learning that will
be applied on the job.
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