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Emotional Intelligence

Manager's Pocket Guide to Emotional Intelligence
Only $10.95

One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competencies in the social environment. These hallmarks of a true leader can be learned. The activities in this guide will help strengthen the reader's EQ skills, resulting in a more successful career and a more satisfying life.

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50 Activities for Developing Emotional Intelligence -$139.95

Emotional Intelligence explains why, despite equal intellectual capacity, training, or experience, some people excel while others of the same caliber lag behind. Certain competencies are found repeatedly in high performers at all levels, from customer service representatives to CEOs. As trainers we must find ways to build these talents labeled EQ (emotional intelligence quotient). The 50 reproducible activities in this resource book focus on developing the following set of talents: self-awareness and control, empathy, social expertness, personal influence, and mastery of vision.

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ASSESS is a comprehensive yet flexible web-based assessment system linking assessment to an organization's business objectives. With ASSESS and our complementary SSM software, you can:
  • design job specific competency models
  • create valid hiring assessments and interview guides for your managers, supervisors and professionals
  • tailor developmental assessment feedback reports targeted to organizational success
  • create custom 360 degreee surveys with specific behaviors tied to organizational results

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TotalViewT
Evaluate a candidate's or employee's preference to work alone or on a team, his or her coping skills, attention to detail and planning and more with TotalViewT. TotalView is a proven assessment system for hiring, promoting, coaching and team building. TotalView includes benchmarking software that helps build job-specific and company-specific job profiles. Then fit and develop people to the jobs in which they will be most proficient and effective. TotalView System includes five reports for one price and is available online and software. TotalView fits the Whole Person Approach criteria for employee assessment, recommended by the U.S. Department of Labor.

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