| Welcome
to the September 22, 2004 issue of The Total View
Published by Success
Performance Solutions, Written by Ira S. Wolfe
In the News!
Workplace
Stress Linked to Rising Health Care Costs
What's Inside
1. U.S. Business on Collision
Course With Shortages of Skilled Workers
2. Perfect Labor Storm Alerts #251 to #255
3. Tips You Can Use
- Introducting CoachView Assessment
4. Recommended Reading
5. Learn To Hire High
Motivation Employees On A Limited Budget
6 . Take the Age Test
7. Over 250 Supervisors Have Attended Managing to Excel
Workshops
8 . Fall Workshop and Speaking Schedule
9 . You don't need a huge budget and staff to hire the best employees
10 . Thousands of Small Business Owner Now Build High Motivation
Teams Who Never Thought They Could
1.
U.S. Business on Collision Course With Shortages of Skilled Workers
Hurricanes Charley, Francine, and Ivan battered much of the
eastern half of the United States these past few weeks, leaving a
devastating path of death and destruction. Property damage, caused
by rain and high winds, totaled in the billions of dollars. For hundreds
of miles, cities and towns downstream of the storm flooded as rivers
overflowed their banks. Thousands of businesses were closed, many
of them never to open again.
Eventually this hurricane season will come to an end. Businesses
will re-build and life will get back to normal - so many people think.
The U.S. business community is in the direct path of an even
more powerful storm. Unlike the hurricanes, this storm and its disastrous
path can be predicted with a reasonable degree of accuracy. It's what
I call the Perfect Labor Storm. When it hits, America will experience
the greatest labor shortage in her history. Unlike forces of nature,
which come and go, the Perfect Labor Storm will profoundly affect
U.S. businesses for years to come, and no region will go untouched.
It's barely started and already industries like healthcare, manufacturing
and technology are already feeling its effects.
A few skeptics question the accuracy of this forecast when six million
workers currently are unemployed or working in low-skill, low-wage
jobs. All I can say is that they are shortsighted. The naysayer ignores
the key threat of the Perfect Labor Storm, believing the problem is
in the number of people available to fill jobs, or having enough butts
to fill seats. A new report released by the Aspen Institute
only confirms the gravity of the situation.
The Aspen Institute correctly identifies the problem … "overall
skill levels of American workers is on a collision course with the
skills requirements of American employers." Smart
business owners will heed this dramatic wake up call and begin to
take all necessary precautions to weather the storm.
The impending storm is about workforce gaps in the three areas: number
of workers, skill levels, and wages. A business that defends itself
against only one gap is vulnerable to the other two. If upper management
fails to focus attention on human resources, strategic plans will
be as useless as paper files stored in a flooded basement. Human resources
professionals also must begin to connect the organization's strategic
plan with human capital metrics for their companies to remain competitive
and profitable.
Consider these facts:
- Although 41 million people are expected to enter the American
workforce by 2010, 46 million college-educated baby boomers will
retire in the next 20 years.
- A serious lack of skilled workers will begin in 2005 and grow
to 5.3 million by 2010, and to 14 million by 2015.
- If you include the need for unskilled workers, the labor shortage
will be 7 million in 2010,and 21 million by 2010.
- The shortages will be most acute among managers and skilled
workers in high- tech jobs.
The immediacy of the worker shortage crisis is evidenced in a story
recently published by the Associated Press about Seimens. The company
received 1,000 applicants for 500 new manufacturing jobs. After
resume parsing and screening, a mere 35 applicants had the necessary
skills to perform the job.
They are not alone. The National Association of Manufacturers confirmed
this as an indicator of things to come in a study they conducted
in 2003. While manufacturers having lost two million jobs, 80 percent
of the association's members reported a moderate to serious shortage
of qualified applicants. Despite the depressing news about layoffs,
downsizings, and outsourcing, the manufacturing industry is facing
a shortfall of highly qualified employees with specific educational
backgrounds and skills, rather than a shortage of job applicants.
The business owners who survive the impending labor and skills shortage
are those who strategically plan to meet future workforce needs.
Success Performance Solutions recommends a three-part strategy,
which is:
1. Select the right people
2. Develop the right people
3. Retain the right people
Our clients use CriteriaOne®, a comprehensive competency-based
selection and performance management system, to implement this plan.
Success Performance Solutions offers a three-day CriteriaOne train-the-trainer
program for human resource professionals, hiring managers, business
owners, and consultants. The next training is scheduled for November
3 - 5, 2004 in Lancaster PA. For more information, visit CriteriaOne
Train-the-Trainer.
Do you sit on a program
committee for your local civic, business or professional association?
"The Perfect Labor Storm" is the perfect topic for meetings,
conferences and keynotes. Schedule Ira Wolfe today.
Find out what's ahead in employment trends and how it will affect
career opportunitues, education, quality of life issues and more.
Call 717.656.4632 for more information.
2. Perfect
Labor Storm Alerts #251 to #255
Fact #251: Although 41 million people
are expected to enter the American workforce by 2010, 46 million
college-educated baby boomers will retire in the next 20 years.
(Source: Bureau of Labor Statistics)
Fact #252:
A serious lack of skilled workers will begin in 2005 and
grow to 5.3 million by 2010, and to 14 million by 2015. (Source:
Bureau of Labor Statistics)
Fact #253:
Employers estimate
that 39 percent of their current workforce and 26 percent of new
hires will have basic skills deficiencies. (Source: Bureau of Labor
Statistics)
Fact #254: Sixty-five percent of all American
employment now requires specific skills. (Source: Bureau of Labor
Statistics)
Fact #255:
Seventy-five percent of the American workforce will need to be re-trained
merely to retain their jobs. (Source: Bureau of Labor Statistics)
Listen
to The Perfect Labor Storm - live at the 2003 PA Chamber HR
Conference
Don't be caught in storm
without all the facts. "The
Perfect Labor Storm Fact Book: Why Worker Shortages Won't Go Away"
is a must-read leading edge forecast that predicts workforce trends
for decades to come. Order your copy today - $7.95 includes no shipping
costs for limited time only.
3.
Tips You Can Use
CriteriaOne®
Train-the-Trainer: Competency
Identification and Performance Management
Special Fee for The Total View readers - register before October
1, 2004 and save an additional $200 off the early registration fee
of $1095. After October 1, registration fee is $1595.
Become a certified CriteriaOne consultant. Learn to identify competencies,
complete a job analysis and interpret behavioral, values and personality
assessments. The next Train-the-Trainer will be held from November
3 -5, 2004 in Lancaster PA. Register early and save $500 and
bring a 2nd person at no additional cost. Register
online or call 717.656.4632.
Introducing
CoachView Assessment
The CoachView Assessment provides managers and coaches
with an accurate, valid and reliable assessment tool that is superior
to current assessment products in the marketplace.
The CoachView program
is simple to use. It is web-based and provides a personalized
report for the individual and the manager/coach, including coaching
tips. The ICES Plus Assessment is the cornerstone of a number
of established and respected employment and vocational assessments
including the TotalView Assessment System. Those products have been
used to assess more than one million people in North America alone.
To view a sample CoachView
Manager/Coach and Client report,
click here.
FREE Computer
Security Check by Symantec
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your computer's exposure to online security threats and learn
how to make your computer more secure.
4. "Required"
Readings
"How Full
is Your Bucket": Positve Strategies for Work and Life
by Tom Rath and Donald
O. Clifton and published by Gallup Press. According to Gallup research,
65% of people polled said they got no recognition for good work
last year. And the No. 1 reason most Americans leave their jobs
is because they don't feel appreciated. Rath and Clifton say
each person carries an invisible bucket. Fill the bucket and an
employee is motivated. Dip into an employee's bucket and stress
and dissatisfactions sets in.
"Understanding Business Values and Motivators" takes
the bucket analogy one step better. Employees have a choice
of buckets, six of them as a matter of fact. Over a life time,
people value two of them more than the others. To recognize
and praise employees in areas they value, managers must know which
buckets the employee is carrying. In this book, Ira Wolfe
describes the six personal motivators with easy to read stories
and analogies that any manager or business owner can understand
and apply immediately.
Managing
the Generation Mix: From Collision to Collaboration.
No doubt about it: The newest diversity issue in the workplace is
age diversity. Many organizations have finally figured out how to
recruit young talent only to watch them drive down a collision course
with seasoned employees over issues like work ethic, respect for
authority, dress code and every work arrangement imaginable. And
they're not sure what to do about it.
Managing Generation Y: Global Citizens Born in the Late Seventies
and Early Eighties. Here they come: the fourteenth
generation of Americans. Self-confident and optimistic. Independent
and goal-oriented. Masters of the Internet and PC. They're
blunt. They're savvy. They're contradictory. They're the children
of Baby Boomers and the upbeat younger siblings of Gen X.
5. Learn
To Hire High Motivation Employees On A Limited Budget
It is finally here. After three years and hundreds of hours,
The How to Hire The High Motivation Employee audio series is complete.
Six 30-minute CDs - more than three hours of interviews - guide
a manager through each section of the TotalView(tm) Assessment System,
complete with examples and stories you can use to hire the right
employee and build the best teams. Why TotalView? It is simply the
best job matching and employee evaluation system on the market today.
The first CD begins with an overview of the TotalView(tm) Assessment
System and explanations of each of the Abilities scales. The second
CD focuses on Motivations and Interests. And CDs three through six
discuss the four major personality traits and eight sub-scales in
detail.
As a thank you for reading The Total View newsletter, we're
offering the complete audio series for only $159 through September
30, 2004.
Order How
to Hire The High Motivation Employee today.
6. Take
the Age Test
1. Name the four Beatles.
2. Finish the line: "Lions
and Tigers and Bears, ____ ____!"
3. Hey Kids, what time is it? 4. What do M & M's do?
5. What helps build strong
bodies 12 ways?
6. Long before he was Mohammed Ali, we
knew him as ________ _____. 7. You'll wonder where the
yellow went, ______ ____ _______ ______ ______ ____ ____________.
8. Before his role as Skipper's
little buddy, we knew Bob Denver as Dobie's best friend __________
__ _______.
9. Brylcream, _____ _____ _____ ___ ___.
10. Bob Dylan advised us
to never trust anyone over __. Click
here for Answers to the Age Test.
No doubt about it.
The newest diversity issue in the workplace is age diversity. Many
organizations have finally figured out how to recruit young talent
only to watch them drive down a collision course with seasoned employees
over issues like work ethic, respect for authority, dress code and
every work arrangement imaginable. To learn what you can do about
dealing with Generational Conflicts, see "Managing
the Generation Mix" above.
7. Over 250
Supervisors Have Attended Managing to Excel Workshops
Ever since Success Performance
Solutions introduced Managing to Excel in 2002, Central PA supervisors
and managers have been learning and developing proficiency in the
twelve competencies that highly effective managers and supervisors
have that average performers don't.
To read more about Managing
to Excel, visit Managing to Excel - Management
Competency Workshops.
Managing to Excel is also
available for purchase by in-house trainers and human resource professionals.
The per participant cost per program is as low as $20!
8.
Fall 2004 Workshop and Speaking Schedule
Just announced! Ira will be a presenter at the 2005 International
Builders Show in Orlando, FL at the end of January. Watch for more
details.
September 23, 2004 - Lancaster
Chamber Job Fair - Human Resources Panel Discussion at 10:15 AM,
prior to job fair.
September 27, 2004 –
Best Practices in Performance Consulting, Atlanta, GA. Sponsored
by International Quality and Productivity Center. Speaker: Ira S.
Wolfe. Ira will join leaders from Dell, Microsoft, HomeBanc, Harley-Davidson,Hewlett-Packard,
Putnam Investments, EDS, Synovus and Internal Revenue Service.
October 4, 2004 - Columbia/Donegal/Elizabethtown
Consortium - The Perfect Labor Storm
October 5, 2004 - How
To Hire The Right People – Even On A Limited Budget:
Hiring Solutions
For Non-Profits and Service Agencies; The Hampton Inn - Greenfield
Corporate Center, 8 AM to Noon, Only $97.
November 3 - 5, 2004 -
The Most Reliable Hiring System Ever Used - CriteriaOne
Train-the-Trainer. Competency ID, 3 Personality Assessments,
Behavioral Interviewing and more.
9. You don't
need a huge budget and staff to hire the best employees
Eliminate The Hassles and Headaches Associated With Screening Candidate
with Total APS.
The Total Applicant Processing System enables the small and medium
sized employer to do online recruiting and screen applicants with
customizable and scorable filtering questions with a click of the
mouse.
Use Total APS to recruit
and screen applicants for your next job opening.
10. Wondering
if you have the right people on your team?
Everyone wants to build the High
Motivation Employee Team. Do it with team building activities
packaged exclusively for small businesses and home businesses.
Contact Information:
Success Performance Solutions 2481 New Holland Pike, Suite 2, Lancaster,
PA 17601
email: tv@super-solutions.com
voice: 717.656.4632
web: http://www.super-solutions.com
To learn more about Success Performance Solutions or read back issues
of The Total View, stop by our website at www.super-solutions.com.
Order your personal copy of Understanding
Business Values and Motivators.
Order your personal copy of The
Perfect Labor Storm
Ira S. Wolfe. 2004 - All Rights Reserved. Reprints and other distribution
by permission only.
Syndication available
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