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Success Performance Solutions

Welcome to the September 22, 2004 issue of The Total View

Published by Success Performance Solutions, Written by Ira S. Wolfe

In the News!   Workplace Stress Linked to Rising Health Care Costs

What's Inside

1. U.S. Business on Collision Course With Shortages of Skilled Workers


2. Perfect Labor Storm Alerts #251 to #255

3. Tips You Can Use - Introducting CoachView Assessment

4. Recommended Reading

5. Learn To Hire High Motivation Employees On A Limited Budget

6 . Take the Age Test

7.  Over 250 Supervisors Have Attended Managing to Excel Workshops

8 . Fall Workshop and Speaking Schedule


9 . You don't need a huge budget and staff to hire the best employees

10 . Thousands of Small Business Owner Now Build High Motivation Teams Who Never Thought They Could



1.  U.S. Business on Collision Course With Shortages of Skilled Workers

Hurricanes Charley, Francine, and Ivan battered much of the eastern half of the United States these past few weeks, leaving a devastating path of death and destruction. Property damage, caused by rain and high winds, totaled in the billions of dollars. For hundreds of miles, cities and towns downstream of the storm flooded as rivers overflowed their banks. Thousands of businesses were closed, many of them never to open again.

Eventually this hurricane season will come to an end.  Businesses will re-build and life will get back to normal - so many people think. 

The  U.S. business community is in the direct path of an even more powerful storm. Unlike the hurricanes, this storm and its disastrous path can be predicted with a reasonable degree of accuracy. It's what I call the Perfect Labor Storm. When it hits, America will experience the greatest labor shortage in her history. Unlike forces of nature, which come and go, the Perfect Labor Storm will profoundly affect U.S. businesses for years to come, and no region will go untouched.  It's barely started and already industries like healthcare, manufacturing and technology are already feeling its effects.

A few skeptics question the accuracy of this forecast when six million workers currently are unemployed or working in low-skill, low-wage jobs. All I can say is that they are shortsighted. The naysayer ignores the key threat of the Perfect Labor Storm, believing the problem is in the number of people available to fill jobs, or having enough butts to fill seats.  A new report released by the Aspen Institute only confirms the gravity of the situation.

The Aspen Institute correctly identifies the problem … "overall skill levels of American workers is on a collision course with the skills requirements of American employers."   Smart business owners will heed this dramatic wake up call and begin to take all necessary precautions to weather the storm.

The impending storm is about workforce gaps in the three areas: number of workers, skill levels, and wages. A business that defends itself against only one gap is vulnerable to the other two. If upper management fails to focus attention on human resources, strategic plans will be as useless as paper files stored in a flooded basement. Human resources professionals also must begin to connect the organization's strategic plan with human capital metrics for their companies to remain competitive and profitable.

Consider these facts:
  • Although 41 million people are expected to enter the American workforce by 2010, 46 million college-educated baby boomers will retire in the next 20 years.
  • A serious lack of skilled workers will begin in 2005 and grow to 5.3 million by 2010, and to 14 million by 2015.
  • If you include the need for unskilled workers, the labor shortage will be 7 million in 2010,and 21 million by 2010.
  • The shortages will be most acute among managers and skilled workers in high- tech jobs.


The immediacy of the worker shortage crisis is evidenced in a story recently published by the Associated Press about Seimens. The company received 1,000 applicants for 500 new manufacturing jobs. After resume parsing and screening, a mere 35 applicants had the necessary skills to perform the job.

They are not alone. The National Association of Manufacturers confirmed this as an indicator of things to come in a study they conducted in 2003. While manufacturers having lost two million jobs, 80 percent of the association's members reported a moderate to serious shortage of qualified applicants. Despite the depressing news about layoffs, downsizings, and outsourcing, the manufacturing industry is facing a shortfall of highly qualified employees with specific educational backgrounds and skills, rather than a shortage of job applicants.

The business owners who survive the impending labor and skills shortage are those who strategically plan to meet future workforce needs. Success Performance Solutions recommends a three-part strategy, which is:

      1. Select the right people
      2. Develop the right people
      3. Retain the right people

Our clients use CriteriaOne®, a comprehensive competency-based selection and performance management system, to implement this plan. Success Performance Solutions offers a three-day CriteriaOne train-the-trainer program for human resource professionals, hiring managers, business owners, and consultants. The next training is scheduled for November 3 - 5, 2004 in Lancaster PA. For more information, visit CriteriaOne Train-the-Trainer.

Do you sit on a program committee for your local civic, business or professional association?   "The Perfect Labor Storm" is the perfect topic for meetings, conferences and keynotes.  Schedule Ira Wolfe today.  Find out what's ahead in employment trends and how it will affect career opportunitues, education, quality of life issues and more.  Call 717.656.4632 for more information.

 


2.  Perfect Labor Storm Alerts #251 to #255


Fact #251:   Although 41 million people are expected to enter the American workforce by 2010, 46 million college-educated baby boomers will retire in the next 20 years. (Source: Bureau of Labor Statistics)

Fact #252:   A serious lack of skilled workers will begin in 2005 and grow to 5.3 million by 2010, and to 14 million by 2015. (Source: Bureau of Labor Statistics)


Fact #253: Employers estimate that 39 percent of their current workforce and 26 percent of new hires will have basic skills deficiencies. (Source: Bureau of Labor Statistics)

Fact #254:  Sixty-five percent of all American employment now requires specific skills. (Source: Bureau of Labor Statistics)

Fact #255:  Seventy-five percent of the American workforce will need to be re-trained merely to retain their jobs. (Source: Bureau of Labor Statistics)

Listen to The Perfect Labor Storm - live at the 2003 PA Chamber HR Conference

Don't be caught in storm without all the facts. "The Perfect Labor Storm Fact Book: Why Worker Shortages Won't Go Away" is a must-read leading edge forecast that predicts workforce trends for decades to come. Order your copy today - $7.95 includes no shipping costs for limited time only.


3.  Tips You Can Use

CriteriaOne® Train-the-Trainer: Competency Identification and Performance Management

Special Fee for The Total View readers - register before October 1, 2004 and save an additional $200 off the early registration fee of $1095. After October 1, registration fee is $1595.

Become a certified CriteriaOne consultant. Learn to identify competencies, complete a job analysis and interpret behavioral, values and personality assessments. The next Train-the-Trainer will be held from November 3 -5, 2004 in Lancaster PA.  Register early and save $500 and bring a 2nd person at no additional cost.   Register online or call 717.656.4632.

Introducing CoachView Assessment

The CoachView Assessment provides managers and coaches with an accurate, valid and reliable assessment tool that is superior to current assessment products in the marketplace.

The CoachView program is simple to use.  It is web-based and provides a personalized report for the individual and the manager/coach, including coaching tips.  The ICES Plus Assessment is the cornerstone of a number of established and respected employment and vocational assessments including the TotalView Assessment System. Those products have been used to assess more than one million people in North America alone.

To view a sample CoachView Manager/Coach and Client report, click here.

 

FREE Computer Security Check by Symantec

Test your computer's exposure to online security threats and learn how to make your computer more secure. 

 


4. "Required" Readings

"How Full is Your Bucket": Positve Strategies for Work and Life

by Tom Rath and Donald O. Clifton and published by Gallup Press. According to Gallup research, 65% of people polled said they got no recognition for good work last year. And the No. 1 reason most Americans leave their jobs is because they don't feel appreciated.  Rath and Clifton say each person carries an invisible bucket. Fill the bucket and an employee is motivated.  Dip into an employee's bucket and stress and dissatisfactions sets in.

"Understanding Business Values and Motivators" takes the bucket analogy one step better.  Employees have a choice of buckets, six of them as a matter of fact.  Over a life time, people value two of them more than the others.  To recognize and praise employees in areas they value, managers must know which buckets the employee is carrying.  In this book, Ira Wolfe describes the six personal motivators with easy to read stories and analogies that any manager or business owner can understand and apply immediately.

Managing the Generation Mix: From Collision to Collaboration.  No doubt about it: The newest diversity issue in the workplace is age diversity. Many organizations have finally figured out how to recruit young talent only to watch them drive down a collision course with seasoned employees over issues like work ethic, respect for authority, dress code and every work arrangement imaginable. And they're not sure what to do about it.

Managing Generation Y: Global Citizens Born in the Late Seventies and Early Eighties.
  Here they come: the fourteenth generation of Americans. Self-confident and optimistic. Independent and goal-oriented. Masters of the Internet and PC.  They're blunt. They're savvy. They're contradictory. They're the children of Baby Boomers and the upbeat younger siblings of Gen X.



5. Learn To Hire High Motivation Employees On A Limited Budget

It is finally here. After three years and hundreds of hours, The How to Hire The High Motivation Employee audio series is complete. Six 30-minute CDs - more than three hours of interviews - guide a manager through each section of the TotalView(tm) Assessment System, complete with examples and stories you can use to hire the right employee and build the best teams. Why TotalView? It is simply the best job matching and employee evaluation system on the market today.

The first CD begins with an overview of the TotalView(tm) Assessment System and explanations of each of the Abilities scales. The second CD focuses on Motivations and Interests. And CDs three through six discuss the four major personality traits and eight sub-scales in detail.

As a  thank you for reading The Total View newsletter, we're offering the complete audio series for only $159 through September 30, 2004.

Order How to Hire The High Motivation Employee today.


6.  Take the Age Test

1. Name the four Beatles.

2. Finish the line: "Lions and Tigers and Bears, ____ ____!"

3. Hey Kids, what time is it?

4. What do M & M's do?

5. What helps build strong bodies 12 ways?

6. Long before he was Mohammed Ali, we knew him as ________ _____.

7. You'll wonder where the yellow went, ______ ____ _______ ______ ______ ____ ____________.

8. Before his role as Skipper's little buddy, we knew Bob Denver as Dobie's best friend __________ __ _______.

9. Brylcream, _____ _____ _____ ___ ___.

10. Bob Dylan advised us to never trust anyone over __.

Click here for Answers to the Age Test.

No doubt about it.  The newest diversity issue in the workplace is age diversity. Many organizations have finally figured out how to recruit young talent only to watch them drive down a collision course with seasoned employees over issues like work ethic, respect for authority, dress code and every work arrangement imaginable. To learn what you can do about dealing with Generational Conflicts, see "Managing the Generation Mix" above.


7. Over 250 Supervisors Have Attended Managing to Excel Workshops

Ever since Success Performance Solutions introduced Managing to Excel in 2002, Central PA supervisors and managers have been learning and developing proficiency in the twelve competencies that highly effective managers and supervisors have that average performers don't. 

To read more about Managing to Excel, visit Managing to Excel - Management Competency Workshops.

Managing to Excel is also available for purchase by in-house trainers and human resource professionals.  The per participant cost per program is as low as $20!


8.  Fall 2004 Workshop and Speaking Schedule
Just announced! Ira will be a presenter at the 2005 International Builders Show in Orlando, FL at the end of January. Watch for more details.

September 23, 2004 - Lancaster Chamber Job Fair - Human Resources Panel Discussion at 10:15 AM, prior to job fair.


September 27, 2004 – Best Practices in Performance Consulting, Atlanta, GA. Sponsored by International Quality and Productivity Center. Speaker: Ira S. Wolfe. Ira will join leaders from Dell, Microsoft, HomeBanc, Harley-Davidson,Hewlett-Packard, Putnam Investments, EDS, Synovus and Internal Revenue Service.

October 4, 2004 - Columbia/Donegal/Elizabethtown Consortium - The Perfect Labor Storm

October 5, 2004 - How To Hire The Right People – Even On A Limited Budget:

Hiring Solutions For Non-Profits and Service Agencies; The Hampton Inn - Greenfield Corporate Center, 8 AM to Noon, Only $97.

November 3 - 5, 2004 - The Most Reliable Hiring System Ever Used - CriteriaOne Train-the-Trainer. Competency ID, 3 Personality Assessments, Behavioral Interviewing and more.


9. You don't need a huge budget and staff to hire the best employees

Eliminate The Hassles and Headaches Associated With Screening Candidate with Total APS.

The Total Applicant Processing System enables the small and medium sized employer to do online recruiting and screen applicants with customizable and scorable filtering questions with a click of the mouse.

Use Total APS to recruit and screen applicants for your next job opening.


10. Wondering if you have the right people on your team?


Everyone wants to build the High Motivation Employee Team. Do it with team building activities packaged exclusively for small businesses and home businesses.



Contact Information:
Success Performance Solutions 2481 New Holland Pike, Suite 2, Lancaster, PA 17601

email: tv@super-solutions.com
voice: 717.656.4632
web: http://www.super-solutions.com



To learn more about Success Performance Solutions or read back issues of The Total View, stop by our website at www.super-solutions.com.

Order your personal copy of Understanding Business Values and Motivators.


Order your personal copy of The Perfect Labor Storm


Ira S. Wolfe. 2004 - All Rights Reserved. Reprints and other distribution by permission only.

Syndication available - call us.