Welcome to the October 10, 2007 issue of The Total View

Published by Success Performance Solutions, Written by Ira S. Wolfe

Visit our Human Resources Blog and Perfect Labor Storm Blog where we can post daily (and more often) human resource updates, news, and Perfect Labor Storm facts. 

3 Seminars! 3 Days!

Oct 31 - Hire for Higher Performance: Competency Based Selection

Nov 1 - CriteriaOne DISC Training

Nov 2 - Become a Best-in-Class Company: Keep Execution on Track

More details below!

What's Inside this issue of The TotalView:

1.  What's Keeping CEOs Awake at Night:  Execution or Profit?  

Execution is taking precedence over profit and top-line growth as a focus for CEOs around the world, according to a survey of 789 global CEOs from 40 countries from The Conference Board report, CEO Challenge 2007: Top 10 Challenges.

When asked to rate their greatest concerns from 121 different challenges, this year's CEOs chose excellence of execution as the number one challenge they face, knocking sustained and steady top-line growth down a notch.  Consistent execution of strategy by top management followed in third place.

Creeping up the list for these executives are a few people issues.  Cracking the U.S. Top 10 this year is finding qualified managerial talent and top management succession. These replace healthcare costs as the top HR concerns, which didn't even make this year's top 10.

CEOs in Asia find the challenge of finding qualified managers particularly acute, voting it their number one concern.  In Europe, CEOs ranked it the same as their counterpart in the U.S., number six.

United States Top 10 Challenges

 1.  Sustained and steady top-line growth  

 2.  Excellence in execution

 3.  Consistent execution of strategy by top management

 4.  Profit growth

 5.  Customer loyalty/retention

 6.  Finding qualified managerial talent

 7.  Top management succession

 8.  Corporate reputation

 9.  Stimulating innovation/creativity/enabling entrepreneurship

10.  Speed, flexibility, adaptability to change

Source: CEO Challenge 2007: Top 10 Challenges, The Conference Board

To discuss how to evaluate your workforce or leadership preparedness, call us at 800.803.4303 or 717.291.4640.

2. Now on Sale!  Perfect Labor Storm 2.0 (soft and hard cover versions)  (Delivery date on or about September 20, 2007.)  Order today and save 25%.  

NEW Chapters!  Generational Conflicts in the Workplace, Managing the Future Workforce, Attracting Young Employees in a Seller's Job Market plus hundreds of new facts, trends and stats.

View Table of Contents  

Of every 10 workers in your organization now, three will retire over the next 10 years. Out of that same 10, three others are looking for new jobs even as you read this. And if you've hired younger "20-somethings," expect them to stay no longer than 18 months, on average, before moving on. Workforce trends WILL change the way you do business!

Save 25% off retail by ordering now.

Hard Cover: $29.99         Soft Cover: $19.99  

Your Price: $22.49           Your Price: $14.99

To order Perfect Labor Storm 2.0, call 800.803.4303.  Discounts for orders of 10 or more.  Specify hard or soft cover.

3. The Art of Receiving and Giving Feedback

Performance management systems have two major goals:

1) Help individuals to achieve specific objectives in order to be successful in their organizational role and to develop their skills and abilities at a personal and/or professional level;

2) Meeting not only short-term but long-term development goals over a whole career for an individual.  

Ongoing feedback is a critical catalyst for transforming a stale business into a dynamic performance driven culture.  Feedback is so critical it's more than just saying the right things - effective feedback is an art.  

The Janus Performance Management System is a complete resource library of best practice information on all aspects of performance management. Click below to view a sample page of Art of Giving and Receiving Feedback from the Janus system.  

Learn more about Janus Performance Management System.  

4. How to Become a Best-in-Class Company

In a recent survey, 11% of companies indicated a significant disconnect between what their strategic plans prescribe and how well the plan gets executed. The catalyst that converts planning to results is effective employee performance management.  

Join us on November 2, 2007 to learn about a revolutionary performance management system that links your organization's vision, values and operating objectives with the daily activities of your people and holds every employee accountable for their actions.

Who should attend this workshop:

• Managers who dread your current performance review process
• Executives who want to improve overall company performance
• Human Resource Professionals who want to improve employee productivity
• Business Owners who want to increase employee satisfaction
• Organizations who want to link individual performance to business objectives (pay for performance)

Call us today - 800-803-4304 - to register for this FREE workshop on November 2, 2007 in Lancaster, PA.

Registration: 8:00 AM

Seminar begins: 8:15 AM

Seminar ends: 11:30 AM  

Can't attend?  Call or reply to this email and schedule a FREE web demonstration or onsite consultation.  

Learn more about KeyneLink Performance Management System

5.  NEW!  CriteriaOne DISC Training - November 1, 2007  

Position yourself as THE DISC subject matter expert in your organization!  When you become a CriteriaOne® DISC Behavioral Analyst*, you will have the know-how to deliver communication and team-building workshops and interpret CriteriaOne® DISC reports.  Success Performance Solutions' professional staff - experts in Marston's DISC model, building effective teams, and job matching using CriteriaOne® DISC reports - will conduct this training.

This fast-paced, comprehensive certification training will provide an in-depth understanding of DISC model, the CriteriaOne® DISC system and its many team building, conflict-reducing and job matching applications.

What's included in this workshop?  Register before October 1 and receive products and services worth nearly $1600.00, much more than the cost of this training!  

Learn more about CriteriaOne DISC reports.  

To register for CriteriaOne DISC Training or request more information, call 800-803-4303 or send an email.  

6. Speaking Schedule: Ira S Wolfe  

2007:  

October 16 - Shumaker Williams PC (Camp Hill PA)

October 17 - Vistage - Hiring Tools

October 17 - Associated Builders and Contractors (Lancaster PA)

October 22 - Vistage - How to Assure You Have the Human Capacity to Execute

                       Your Strategic Plans

October 23 - Ben Franklin Technology Venture - How to Hire An Effective Sales

                      Force

November 1 - Healthcare Executives Forum

November 13 - Carlisle (PA) Chamber of Commerce - Workforce Trends That

                          Change The Way You Will Do Business

2008:  

January 21 - Institute of Management Consultants (Dallas, TX) - Workforce Trends That Change The Way You Will Do Business

January 22 - Optimance (Dallas, TX) - Workforce Trends That Change The Way You Will Do Business

October 2008 - American Staffing Association Annual Meeting - Workforce Trends That Change The Way You Will Do Business

Call 717.291.4640 to schedule Ira for your next meeting or conference.

7. Managing Generational Conflicts

Generational "crowding" is making for some major conflict and miscommunication in the workplace. Generational "crowding" is making for some major conflict and miscommunication in the workplace. That's because each generation - Traditionals, Baby Boomers, Gen Xers and Gen Ys - has its own distinct set of values, shaped by their unique social conditions, political events, economic conditions, major crises and childhood experiences. Each generation also reacts to the generation before them, and this reaction becomes part of its own identity and defining characteristics. These differences can lead to major misunderstandings between coworkers raised in different eras.

8. Quotes from Hire Authorities

"We know what a person thinks not when he tells us what he thinks, but by his actions."

Permission is granted to consultants, managers, business owners and HR professionals to reproduce content from this newsletter for your internal publications, or to distribute copies to your workforce, on the condition that you reproduce the credits and contact information as follows: "Reprinted with permission from Ira S Wolfe and Success Performance Solutions. Copyright 2007 Ira S Wolfe." We also hope you will forward the newsletter in its entirety and recommend to others that they subscribe.

Ira S. Wolfe Copyright 2007 - All Rights Reserved. Reprints and other distribution by permission