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THE TOTAL VIEW
Written and Published by Ira S. Wolfe               June 12, 2002

Worker "Cannibalizing": The Only Way to Go

A regional workforce board just announced plans "to increase the number of people entering the trades and increase the number of qualified people".  

That's interesting to say the least. I couldn't agree more about increasing the number of qualified people. But how do they plan to increase the number of people?  Ban birth control and promote big families? 

The simple truth is that our working population is shrinking relative to an aging population and school age population.  This boom in the under 18 population appears to be an abundant crop, ripe for the picking. It's merely a blip on the screen considering the workforce that will be required to service a ballooning aging population.

Unfortunately, nearly every industry has its eye on this new pool of labor, too. Health care, communication, technology, food processing, hospitality, construction, manufacturing, transportation and so on are all fighting to attract workers from the same pool. This new youthful labor pool has an unbelievable number of available choices, diverse opportunities, and a mobility unseen in our history.  They don't move from small town to city, but state to state and nation to nation. 

At first glance the workforce board solution seems to be right on track.  In fact, last year this board successfully launched a recruitment and training effort aimed at health care workers.  They recruited so many people for nursing school that students needed to be turned away.  

Turned away when job openings still exist?  Oh yes, there is a  teacher shortage, too.  And if there wasn't a teacher shortage, there wouldn't be enough classrooms for all the students.  No problem, just build a bigger school, you say.  Oops.  We can't do that.  Not enough construction workers.  

Let's say we can train and re-train enough workers.  With every adult  working, the shortage goes away, right?  HA!  With everyone working  and skilled, who watches the kids after schools or when they are sick or during the summer?  Grandma and Grandpa?  Maybe. If they still live in the same state or you aren't making elder care arrangements for them so you can work.  

What about taking care of yourself when you are sick or want to schedule a routine check-up.  After waiting months to get the appointment, you wait hours to be seen by the doctor.  Why? Not enough workers, silly.  So instead of spending an hour or so, you spend a day.  While you're spending the day in the office or hospital, you miss a day of work.  So as they say in New York, "ah fuggedaboutit".  You go to work sick anyway.  The problem is that your productivity stinks and may be affecting, if not infecting,  the other employees.

Finally it's the end of the day and time for feed the troops.  Not so fast.  The hospitality and food processing industries are expanding and can't find enough workers either.  I just have two words and you'll get the picture - fast food.  Another oxymoron (along with customer service) that is a condition of the labor shortage.

Despite this ambitious and successful collaborative efforts of government, community and business, the short-term solution for any business to fill job positions will come down to a single strategy. Steal from Peter to pay Paul. Or to say it like it is,  to "cannibalize" workers from your direct competitors, other industries, and even other departments within your own business.

The pressure to find qualified workers hasn't even begun to heat up. The time to protect your property assets is not after a fire or burglary.  The time to protect and acquire your human assets is now.

Success Performance Solutions works with small businesses as well as the Fortune 500 to provide convenient, cost-effective solutions that quickly and effortlessly sifts out unqualified candidates and matches, manages and motivates employees.

Have you received your June Labor Storm Alert?
You won't want to miss it:
   
Read how the Internet and layoffs has turned hiring into a "Resu-mess"
     Why the Top 1% makes the difference between profit and loss
     How to calculate the cost of Churn-Over and its drain on revenues
     And much, much more. To view the June issue, click here.

Could This Really Work?

In her human resource position with Rettew Associates, Inc. Lisa Horst wondered how her company could ensure that it hired the right people for the right jobs.  As Catalyst for Growth and Development, Horst says she often asks herself this question and says it is has been difficult to make good hiring decisions based solely on interviews.  

In the fall of 2001, Rettew Associates, Inc., an engineering and environmental consulting firm headquartered in Lancaster, Pennsylvania, was looking to fill some project manager positions.  Thirty to forty people were already employed by Rettew in this key position, says Horst.   One more time she faced the dilemma of finding the right person for the position.     

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