The Strategic Success Competency Modeling Process
In response to the growing need for an efficient and effective process to develop competency
models that can be easily integrated into employee selection and development programs, the
industrial/organizational psychologists and the technologists of Bigby, Havis & Associates
developed ASSESS Strategic Success Modeling (SSM). SSM is a software-aided process
designed to define the competencies important for success in a given job.
If a model has not been developed or the current model is out-of-date and needs revising, a new
or revised model can be developed quickly and easily using the Strategic Success Model building
process.
ASSESS Strategic Success Modeling is a process by which an organization, with the facilitation
of an SSM consultant, can easily develop a new competency model for a position or group of
positions, or can update an existing, outdated model. Model building is initiated with a card-sort
process that is facilitated with competency cards and sorting pads for participants. The overall
process is facilitated with computer software that which is easily downloaded from the ASSESS
website.
If a model has been previously developed and is current, no formal SSM process is required.
The SSM consultant, with input from Human Resources or key managers, can map the existing
model directly to ASSESS using a combination of the SSM software and the ASSESS
website.
Developing an effective competency model requires an analysis of the critical components of a
job or set of jobs in relation to the goals of the organization. For a competency model to be useful
and accepted within the organization, there must be:
- Alignment with the business strategy
- Involvement of key stakeholders
- Content that is straightforward and clear
- Integration into HR practices
- Communication of the model
- Continued refinement as the work environment changes
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