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SELECT Pre-Employment Tests for Banking

SELECT for Banking is the newest pre-employment test added to the suite of assessments included in the SELECT Associate System. In 2003, Bigby-Havis, an organizations psychology firm, partnered with a financial consulting group and their parent company to develop a suite of assessments appropriate for sales-oriented associates and managers. They conducted a series of studies to identify key factors that differentiate success in different banking environments. The result is a predictive tool validated specifically for banking industry.  Success Performance Solutions is pleasd we are now able to offer these SELECT tests as part of our assessment offerings.

What does SELECT for Banking measure?

    • Banking specific math problems (associates)
    • Analysis and word problems (manager)
    • SELECT also reports on areas such as:
      • Willingness to do common job tasks (associates)
      • Relevant Experience (manager)
      • Counterproductive Behaviors

SELECT for Banking is available in 4 different report version plus a sales/service combo. SELECT for Banking measures the following areas:

        Service Associates                Sales Associates         In-Store Sales Associates      Branch Bank Manager

Positive Service Attitude Positive Service Attitude Positive Service Attitude  
  Dependability Dependability Leadership
    Self Reliance Responsibility
  Preference for Objective Measures Preference for Objective Measures Preference for Objective Measures
Acceptance of Diversity Acceptance of Diversity Acceptance of Diversity  
    Multi-Tasking Flexible Thinking
  Process Focused Process Focused  
Energy Energy Energy Energy
  Influence Influence Influence
Accomodation Accomodation Accomodation  
  Social Comfort Social Comfort Social Comfort
Resilience Resilience Resilience Resilience
Work Ethic Work Ethic Work Ethic Work Ethic
Basic Math Abilities Basic Math Abilities Basic Math Abilities Math and Problem Solving

To order or for more information including FREE sample reports, call 800.803.4303.

SELECT for Banking Service Associates (customer service) is appropriate for associates in financial institutions responsible for:

  • Providing a high level of service
  • Conducting basic financial transactions
  • Typical bank teller duties (Not responsible for any type of up-selling or cross-selling)
  • Targeted to select associates who have:
    • Customer Focus
    • Positive Service Attitude
    • Work Ethic

SELECT for Banking Sales Associates is appropriate for associates in financial institutions responsible for:

  • Providing a high level of service
  • Increasing sales of financial products through direct sales, cross-selling or suggestive up-selling
    Targeted to select associates who:
    • Are Sales-Oriented
    • Have Customer Focus
    • Fit with the Work Environment
    • Comfortable having their performance measured objectively
    • Able to follow processes and procedure

SELECT for In-Store Banking Sales Associates is appropriate for associates in financial institutions responsible for:

  • Providing a high level of service
  • Increasing sales of financial products through direct sales, cross-selling or suggestive up-selling
  • Working in an in-store environment
    Targeted to select associates who:
    • Are Sales-Oriented
    • Have Customer Focus
    • Fit with the Work Environment
    • Can work independently
    • Able to follow processes and procedure
    • Able to handle varying responsibilities (wear many hats)

 

SELECT for Banking Branch Managers is appropriate for managers of financial institutions responsible for:

  • Managing a team of associates
  • Growing the financial sales of their branch/facility
  • Growing and maintaining customer base
  • Targeted to select managers who:
  • Are Sales-Oriented
    • Have Customer Focus
    • Are Results-Oriented
    • Can Lead Others Effectively
    • Fit with the Work Environment
    • Comfortable having their performance measured objectively
    • Are intuitive and non-rigid in their thinking
    • Can handle stress of the job

To order or for more information including FREE sample reports, call 800.803.4303.