Summary
Uses bell curves, benchmark indicators, contextual text and a Job Fit percentage score to show how a participant will fit a specific job.
Customer Service Summary
"Sally tends to be tough minded and may be argumentative with customers particularly when there is a difference of opinion."
Question: "Give me an example of a time when a customer was unreasonable. How did you handle it?"
Job Fit: 65%
Behavioral Interview Questions
Follow-up interview questions for each scale, dynamically generated based on the participant’s responses to the personality assessment questions.
Sample Tough-Minded Questions:
"Tell me about a time when you disagreed with a supervisor about how a customer situation should be handled. What did you do?"
"Give me an example of a time when you provided good service to a customer even though you were having a bad day. How did you do it?"
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