Welcome to the October 17, 2007 issue of The Total View

Published by Success Performance Solutions, Written by Ira S. Wolfe

Visit our Human Resources Blog and Perfect Labor Storm Blog where we can post daily (and more often) human resource updates, news, and Perfect Labor Storm facts. 

2 Seminars, 2 Days

Nov 1 - CriteriaOne DISC Training

Nov 2 - Become a Best-in-Class Company: Keep Execution on Track

More details below!

What's Inside this issue of The TotalView:

1.  Make Way for Generation Y

You've heard the stereotypes about this generation: They text constantly. They dress inappropriately. They're overly confident. They are Generation Y.

Generational "crowding" is making for some major conflict and miscommunication in the workplace. Generational "crowding" is making for some major conflict and miscommunication in the workplace.

Generational clashes have been around for ages. Each generation has viewed the next with skepticism and cynicism, saying essentially, that "kid's today just don't have the same work ethic." Roll back the clock to the 1960s and the youth of the day - Baby-boomers - was going to h*ll in a hand-basket when free love, hippies and drugs ruled the day. For the past decade, all we heard about was the poor work ethic of Generation X. That is, until Generation Y or the Millennials arrived on the scene. Ironically, in a twist of fate, one of the most common conflicts arising in the workplace today is the result of the Xer's complaining about the work ethic of the Millennials!

Each generation - Traditionals, Baby Boomers, Gen Xers and Gen Ys - has its own distinct set of values, shaped by their unique social conditions, political events, economic conditions, major crises and childhood experiences. Each generation also reacts to the generation before them, and this reaction becomes part of its own identity and defining characteristics. These differences can lead to major misunderstandings between coworkers raised in different eras.

There is no doubt about it: management styles are going to have to change and adapt to handle not only the coming changes in demographics, but also the changes in composition of the future workforce. Younger workers will have to be managed differently than employees were managed in the past. This is an emerging field of interest, and different experts have different views; time will tell what the best approach is.

In the only assessment of its kind, Generational Style Assessment helps identify four different styles for effectively managing the different generations currently occupying the workforce. These four styles, "Supporting", "Enabling," "Empowering," and "Building," correspond respectively with the Traditional Generation, the Baby Boomer Generation, Generation X and the Millennials (or Generation Y.) 

Learn more about these four styles and how to effectively manage them with the Generational Style Assessment.

Interested in training your managers and workforce how to manage the four generations?  Call us at 800.803.4303 or 717.291.4640.

2.  First Boomer Starts Tidal Wave on Social Security   

"If this were a movie, this is when the scary music would start,"

David John, an economist from the Heritage Foundation, said.

Kathleen Casey-Kirschling was born New Year's Day 1946, at

one second past midnight, making her the first baby of a

new generation.  Today, she reached another milestone -- she

became the first baby boomer to sign up to receive Social

Security payments.

Raised on "Howdy Doody" and hula hoops, she danced on

"American Bandstand." Her first husband served in Vietnam.

And in later years, she prospered like many of her classmates -- the

baby boomers.

Trouble is, 80 million others are right behind her. Casey-Kirschling

is the raindrop that's about to become a tidal wave.......a tidal wave

called The Perfect Labor Storm.

Now on Sale!  Perfect Labor Storm 2.0 (soft and hard cover versions)  (Delivery date on or about September 20, 2007.)  Order today and save 25%.  

NEW Chapters!  Generational Conflicts in the Workplace, Managing the Future Workforce, Attracting Young Employees in a Seller's Job Market plus hundreds of new facts, trends and stats.

View Table of Contents  

Of every 10 workers in your organization now, three will retire over the next 10 years. Out of that same 10, three others are looking for new jobs even as you read this. And if you've hired younger "20-somethings," expect them to stay no longer than 18 months, on average, before moving on. Workforce trends WILL change the way you do business!

Save 25% off retail by ordering now.

Hard Cover: $29.99         Soft Cover: $19.99  

Your Price: $22.49           Your Price: $14.99

To order Perfect Labor Storm 2.0, call 800.803.4303.  Discounts for orders of 10 or more.  Specify hard or soft cover.

3. What motivates workers to do well

Hint: it's not being yelled at, ridiculed or being left in the dark about how to complete a task.

Business Values and Motivators determine the "why" of human behavior.  For managers, Business Values and Motivators answers the nagging question - How can I motivate my employees?  As people, we tend to value certain viewpoints positively and judge others negatively.   How we value or judge events determines our motivations. Learn more what motivates employees.  

Learn more about the Business Values and Motivators Assessment and Business Values and Motivators Book.

4. How to Become a Best-in-Class Company

• 89% of Best-in-Class companies increased Employee
  Performance compared to only 33% for the industry average.
• 63% of Best-in-Class companies increased Revenue per
  Employee compared to only 35% for the industry average.
• 75% of Best-in-Class companies decreased Employee
  Turnover compared to only 13% for the industry average.

Join us on November 2, 2007 to learn about a revolutionary performance management system that links your organization's vision, values and operating objectives with the daily activities of your people and holds every employee accountable for their actions.

Who should attend this workshop:

• Managers who dread your current performance review process
• Executives who want to improve overall company performance
• Human Resource Professionals who want to improve employee productivity
• Business Owners who want to increase employee satisfaction
• Organizations who want to link individual performance to business objectives (pay for performance)

Call us today - 800-803-4304 - to register for this FREE workshop on November 2, 2007 in Lancaster, PA.

Registration: 8:00 AM

Seminar begins: 8:15 AM

Seminar ends: 11:30 AM  

Can't attend?  Call or reply to this email and schedule a FREE web demonstration or onsite consultation.  

Learn more about KeyneLink Performance Management System

5.  NEW!  CriteriaOne DISC Training - November 1, 2007  

Position yourself as THE DISC subject matter expert in your organization!  When you become a CriteriaOne® DISC Behavioral Analyst*, you will have the know-how to deliver communication and team-building workshops and interpret CriteriaOne® DISC reports.  Success Performance Solutions' professional staff - experts in Marston's DISC model, building effective teams, and job matching using CriteriaOne® DISC reports - will conduct this training.

This fast-paced, comprehensive certification training will provide an in-depth understanding of DISC model, the CriteriaOne® DISC system and its many team building, conflict-reducing and job matching applications.

What's included in this workshop?  Register before October 1 and receive products and services worth nearly $1600.00, much more than the cost of this training!  

Learn more about CriteriaOne DISC reports.  

To register for CriteriaOne DISC Training or request more information, call 800-803-4303 or send an email.  

6. Speaking Schedule: Ira S Wolfe  

2007:  

October 17 - Associated Builders and Contractors (Lancaster PA) - Writing

                      Effective Help Wanted Ads

October 22 - Vistage - How to Assure You Have the Human Capacity to Execute

                      Your Strategic Plans

October 23 - Ben Franklin Technology Venture - How to Hire An Effective Sales

                      Force

November 1 - Healthcare Executives Forum - Workforce Trends That Change

                       The Way You  Will Do Business

November 13 - Carlisle (PA) Chamber of Commerce - Workforce Trends That

                          Change The Way You Will Do Business

2008:  

January 21 - Institute of Management Consultants (Dallas, TX) - Workforce

                      Trends That Change The Way You Will Do Business

January 22 - Optimance (Dallas, TX) - Workforce Trends That Change The Way

                       You Will Do Business

October 2008 - American Staffing Association Annual Meeting - Workforce

                          Trends That Change The Way You Will Do Business

Call 717.291.4640 to schedule Ira for your next meeting or conference.

7. Quotes from Hire Authorities

"You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you."

Permission is granted to consultants, managers, business owners and HR professionals to reproduce content from this newsletter for your internal publications, or to distribute copies to your workforce, on the condition that you reproduce the credits and contact information as follows: "Reprinted with permission from Ira S Wolfe and Success Performance Solutions. Copyright 2007 Ira S Wolfe." We also hope you will forward the newsletter in its entirety and recommend to others that they subscribe.

Ira S. Wolfe Copyright 2007 - All Rights Reserved. Reprints and other distribution by permission