Success Performance Solutions
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Welcome to the June 18, 2008 issue of The Total View
Published by Success Performance Solutions, Written by Ira S. Wolfe
Visit our Human Resources Blog and Perfect Labor Storm Blog where we can post daily (and more often) human resource updates, news, and Perfect Labor Storm facts.
What's Inside this issue of The TotalView:
1. Leadership Lessons We Learned from Tim Russert
2. Perfect Labor Storm Warnings
3. The Leader Within
4. The Leadership Difference
5. Managing to Excel for front-line supervisors
6. Speaking Schedule
7. New Book: Coming Job Boom
8. Quotes from the Hire Authorities
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1. Leadership Lessons We Learned from Tim Russert
Within minutes after the unexpected death of Tim Russert was announced, the story took on a complete life of its own. While at first I admit I was just curious to find out what happened, I was soon humbled by the sudden outpouring of shock and the impact that Russert had on so many people. Not since the passing of JFK, Martin Luther King, Bobby Kennedy, and Princess Diana do I recall seeing so many people stunned by a death. Wherever I visited, people were staring at the television, glued to the radio, or talking with complete strangers about his death. Why was the death of this journalist and host of Meet the Press so meaningful? We've lost celebrities in the past but the public response for them paled in comparison to what I saw and heard over this past weekend. Why did the passing of this one man have such a profound effect on so many people?
As I began to watch and listen to the stories about Russert be recounted during the televised day-long tributes and remembrances, I realized that Russert exemplified the virtues of a great leader. Nearly everyone, from politicians, colleagues, and even his competitors, lauded Russert's prowess as a journalist and as an interviewer. But these were just roles he filled. What is more important is that while he held no official leadership position other than Washington Bureau Chief for NBC, his life encapsulated the behavior that anyone who finds him- or herself in a leadership or management role must strive to emulate.
I must admit that I always enjoyed listening to Tim Russert but was not a loyal watcher of Meet the Press nor his other shows. But when channel surfing, my fingers stopped clicking the channel changer if Tim was a guest or host. I admired his quick wit, his humility, his curiosity, his persistence, his direct but fair questioning.
Despite his enormous success and recognition as one of the world's leading political analysts, Russert remained just a common guy. He seemed like the kind of guy you'd trust with your darkest and deepest secret even if you only met him minutes ago. He seemed like the guy you'd strike up a conversation with at the corner bar about what was happening in the neighborhood and just stay there talking for hours.
Tim Russert never forgot where he came from. He never forgot his roots coming from Buffalo, the son of a blue collar worker who worked two jobs for thirty years to support his family. He had a humble beginning and remained humble right up until his untimely death. He was not embarrassed by his father's occupation as a trash hauler. Instead he was so proud that he made him a national hero.
There is no greater legacy that Tim Russert leaves to both current and up and coming leaders than how critical humility is in becoming an effective leader. Too often these days people start life on third base and then think they hit a triple. Russert never took his success for granted and always remained thankful to those who helped him become the person he became. Russert told Larry King one of the lessons he taught his son, "you're always, always loved but you are never entitled."
Russert loved what he did and it always showed. I thought it odd that in the days that followed his death, not a single picture was shown that didn't show him with that huge smile or devilish twinkle in his eyes ---or both. And then I heard Tom Brokaw tell us why that was so: "it was tough to find a picture of my friend Tim when he wasn't smiling."
But the smiles weren't about him but the success of others. In spite of the high, high standards Russert set for himself, the success was never about him. He enjoyed everyone's success even more than his own.
Story after story has came out from family, friends, interns to politicians about lives that Russert touched. He was the ultimate mentor and cheerleader. He had this missionary zeal for lifting people up, for wanting to make everyone around him better. This doesn't mean he ignored flaws in people but recognized them as human beings. He once said that the "best exercise for the human heart is to pick someone up and hold them up."
His interviewing style was described as tough but fair, direct but never condescending, persistent but civilized. Russert was always challenging, but never hostile. He never intended to embarrass anyone but to understand what they were thinking. He set a high standard that others only wanted to emulate which elevated everyone's performance.
James Carville, Democratic strategist and good friend of Russert, was asked "if he [Russert] was really as good as he seemed?" Carville replied, "he was better."
Eleanor Roosevelt once said about Franklin Roosevelt and Winston Churchill that "the best men always had a lot of the little boy in them." What made Russert great was that he never lost "the little boy" inside. Despite meeting and interviewing Presidents, world leaders, and several Popes, he never lost his innocence. Until his death he took the most complex and polarizing topic and spun it down to its simplest form. He put "legal-eze" and political-speak in terms that even the most common man could understand. He didn't try to impress us, not even with designer suits that he could well afford. Tom Brokaw said, despite Tim's success, he still relied on his "three tailors - L., L. & Bean."
Driving Russert was a passion for the truth and integrity. He was genuinely curious, always wondering what you were thinking and who you were. He rarely fought for a cause other than plain old human decency. What you saw was what you got.
Russert was a superb role model. His passion for life and for his work gushed from his heart. He had this Walter Cronkite-type of integrity. He lived his life in a way that others only dream about living. He was passionately enthusiastic. He wanted everyone to be an A player, not just himself. He revered his father, his wife and his son. He believed in God, his country and fellow man.
What I learned over these past days from Tim Russert was what leadership is all about. I learned more about leadership from hearing and observing how he lived his life than I did from reading hundreds of leadership books, spending dozens of hours in workshops and class, and writing too many columns and term papers.
The leadership lessons of Tim Russert are simple but so true:
1. Never forget where you came from.
2. Never forget who helped you get you where you are.
3. Always be tough but fair.
4. Never stop challenging others to seek the truth.
5. Prepare, prepare, prepare.
6. Help everyone become an A player.
7. Have fun doing whatever you do.
8. Do what you do with a missionary zeal.
9. Keep the little boy alive inside you.
10.Keep faith, families, and friends in the forefront.
Or to sum it all up in Tim Russert's words: "Work hard, laugh often and keep your honor."
2. Perfect Labor Storm Warnings 
Subscribe to the Perfect Labor Storm 2.0 blog and receive skilled worker shortage updates like this:
Although managerial and professional jobs are increasing at the fastest rates, these two broad categories-for which a college education is usually necessary-still only employ slightly more than one-third of all workers. Middle-skill positions, which only require a trade school or two-year degree, continue to account for most jobs in the U.S. economy.
Source: Forgotten Jobs Report
Listen to the new Perfect Labor Storm interview now.
Purchase the NEW Perfect Labor Storm 2.0 books (soft and hard cover versions) at PerfectLaborStorm.com.
New Perfect Labor Storm videos added. Watch now!
Listen to the Maintenance Worker Crisis
Song now available for easier viewing on YouTube.
3. The Leader Within
Best-selling authors and Fortune 100 consultants, Dr. Drea Zigarmi, Dr. Ken Blanchard, Dr. Michael O'Connor and Dr. Carl Edeburn reveal the results of an in-depth, seven-year statistical study of leadership in Corporate America. Their new book, The Leader Within, Knowing Enough About Yourself To Lead Others, shows how leaders exert influence and how disposition, values, beliefs, and persona contribute to their very success-or failure.
What's the difference between Managers and Leaders?
Purchase "The Leader Within" Today.
4. The Leadership Difference
The focus in The Leadership Difference series is on people leadership and how that impacts how effective you are in your organization. Great leaders are capable of creating synergy among their team and motivating them to achieve great results. What is the Leadership Difference:
- Great leaders are able to create synergy among a team of people.
- Many managers are able to get only average results from their team.
- To achieve great results requires contact focus and practice of skills.
- It's not about being perfect; rather it is about doing a few things really well.
- These things are the difference between "managing people" and "leading people."
Learn more about creating The Leadership Difference in your organization.
5. Managing to Excel for Supervisors
A manager's time is precious. Too often, formal training tries to accomplish too much. Managing to Excel works from the premise that if training is to succeed, learning objectives need to concentrate on just a few key behavioral change goals.
Excel is a collection of 12 half-day off-the-shelf workshops, each dedicated to the development of a single critical competency. These 12 competencies group in four distinct clusters:
Administrative Cluster: Managing Your Job
Communication Cluster: Relating to Others
Supervisory Cluster: Building the Team
Cognitive Cluster: Thinking Clearly
Learn more about Managing to Excel.
6.
Speaking Schedule: Ira S Wolfe
2008:
August 20 (tentative) - President's Circle Summer Symposium, Mt. San Antonio
September 8 - Electrical Generation Systems Association - "The Perfect Labor Storm"
Watch and listen to Ira speaking about the Perfect Labor Storm
Call 717.291.4640 to schedule Ira for your next meeting or conference.
7. Hot Off The Press! "Coming Job Boom" - Buy Today!
Ira recently collaborated with Bonnie Kerrigan Snyder on a new book, The Coming Job Boom. Bonnie is the author of The Public School Parent's Guide to Success. The Coming Job Boom is the "ying" for the "yang" of The Perfect Labor Storm. While the Perfect Labor Storm is beginning to make managers feel like storm chasers looking for qualified workers, high school and college students must be smiling at this Upcoming Job Boom. For those young workers with the right skills and motivation, the job market will make these kids feel like - well, like kid's in a candy store!
Order Coming Job Boom today - only $10.95
Save $2 and shipping costs - download the Coming Job Boom e-book now.
8. Quotes from Hire Authorities
"The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint to keep from meddling with them while they do it."
Theodore Roosevelt
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