Pocket Guides

  
Managing Generation X: How to Bring Out the Best in Young Talent Only $14.95

The classic study of Generation X in the workplace, Managing Generation X shows employers how to tap this valuable, quirky labor pool. Bruce Tulgan-an Xer himself-explodes the slacker myth, gives voice to Gen Xers through verbatim interview narratives, and offers concrete advice on how to manage them. Tune in to the free-agent mindset that has swept across the entire workforce and gain insight on how to attract, motivate, and retain this crucial cohort.

Now in a revised and updated edition, Managing Generation X remains the best source of information on a generation that is leaving an indelible mark on the culture of American business.
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Managing Generation Y
Global Citizens Born in the Late Seventies and Early Eighties
Carolyn A. Martin, Ph.D. and Bruce Tulgan
$14.95

Here they come: the fourteenth generation of Americans. Self-confident and optimistic. Independent and goal-oriented. Masters of the Internet and PC. Young adults who believe education is cool, integrity is admirable, and parents are role models. They're blunt. They're savvy. They're contradictory. They're the children of Baby Boomers and the upbeat younger siblings of Gen X. They are the 29 million young adults born between 1978 and 1984 streaming into the workplace whose presence will continue to grow each year for the next ten years. They are Generation Y.

Managing Genertion Y is for those who want to become the employer of choice for the next cohort of young adults. Discover the Gen Y traits that pose the greatest challenges to managers as well as the best practices you can implement now to keep these upbeat, techno-savvy workers focused and motivated.
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No doubt about it: The newest diversity issue in the workplace is age diversity. Many organizations have finally figured out how to recruit young talent only to watch them drive down a collision course with seasoned employees over issues like work ethic, respect for authority, dress code and every work arrangement imaginable. And they're not sure what to do about it. The fact is, generational conflicts are not merely a matter of young versus old. They mirror critical business issues every organization faces as it transitions from the workplace of the past to that of the future. Managing the Generation Mix will help you place your multi-generational team on the course to collaboration.
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Manager's Pocket Guide to Dealing with Conflict - Only $10.95

Conflicts occur everyday in the life of managers. You can't escape them, but you can learn how to handle them better.

Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent conflicts from developing (and escalating), and apply conflict resolution techniques. By mastering these skills managers will be able to better serve their employees, helping them to navigate through interpersonal conflicts and maintain workplace productivity.
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Manager's Pocket Guide to Recruiting the Workforce of the Future - Only $10.95
Bruce Tulgan

In today's downsized, restructured, and reengineered workplace, there is a tremendous pressure to recruit high-quality people in order to get more work and better work doen with fewer people. Through best practice, worksheets, and checklists, Recruiting the Workforce of the Future will show you how to develop and implement effective hiring solutions for today's workplace.

Employers should no longer recruit for the long term, but to get the job done today, tomorrow and next week. Give your organization the advantage in quickly and effectively recruiting the talent you need.
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