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Success Performance Solutions - The Total View Newsletter

Published by Success Performance Solutions

Edited and Written by Ira S. Wolfe

Welcome to the September 17, 2008 issue of The Total View

What's Inside this issue of The TotalView:

1.  Shedding Light on the Dark-Side of Personality

2.  Perfect Labor Storm Warnings

3.  Wolfe earns designation as Certified Creatrix Consultant

4.  Geeks, Geezers and Googlization

5.  Quotes from the Hire Authorities

Major Sponsor of
2008 Best Places to Work In Pennsylvania


1.  Shedding Light on the Dark-Side of Personality

As people climb the management ladder, strengths can become liabilities and weaknesses might not have mattered may become important.  Just listen to news or read the hidden about last year's rock-star CEOs who rose to the heights of success only to fall to a shadow of their former glory.
 
All managers have flaws.  Successful managers just keep them under wraps.  A few managers learn self-management skills to avoid future failures.  Unfortunately many do not. To avoid transformations like Anakin Skywalker's (Star Wars) derailment from Jedi to Sith in Star Wars, it is important that the "force be with you" before hiring and promoting managers.
 
Hiring managers need insight regarding these dark side tendencies, maybe even more so than the "bright side" success factors. They need insight into potentially counterproductive dispositions and the likelihood of these tendencies derailing the high potential manager. While most personality inventories focus on the right personalities, only a few assessments are constructed for use in the workplace that accurately identifies potential derailing traits.
 
Dark side tendencies are best revealed using psychometric tests based on the Five Factor Model (FFM). What are a few of the dark side personality factors exposed with a FFM personality test like ASSESS and Prevue that management should be looking for?    

1. Excitability.  Highly excitable people have been rewarded early in their careers for enthusiasm, passion, and high energy.  They work extra hard because they expect to be disappointed in relationships.  What managers first see is the hard work - that is until they feel they have been mistreated at which point they erupt - yelling, throwing things, and slamming doors.  Under pressure, they become volatile and unpredictable.  Because they feel life is not always fair, they can display a great deal of empathy, seen early on as compassion and caring.  But as responsibilities increase and challenges mount, they require a lot of personal attention and reassurance and become very hard to please.  As a result, they have difficulty building and maintaining a team.  In many organizations, an inability to recruit and retain talent can be directly traced back to "excitable" managers.

2. Skepticism.  Highly skeptical people expect to be betrayed, cheated or deceived.  They are suspicious, argumentative, and full of distrust.  Conspiracy theories can often times be traced back to the skeptic.    Because they are always looking over their shoulder, they develop keen insights into organizational politics and the hidden agendas of others.   Based on these bright side skills, they are rewarded with new responsibilities and promotion.  It is often at this point that their stubbornness and inability to compromise and trust becomes apparent others which erodes their ability to build and lead a team.

3. Cautiousness.  Highly cautious people fear being wrong.   The worst that could happen to them is being criticized, blamed, or disgraced.  They are constantly on guard against making mistakes.  To avoid criticism, they follow rules and procedures. They dot every"I" and cross every "t".  They are deemed good "soldiers," loyal employees protecting the company and guarding the backs of management. They are prudent and careful about evaluating risk.  But when it comes to change or innovation, forget about it.  They will resist, stall and drag their feet even when it is crystal clear that something needs to be done.

4. Reserved.  Highly reserved people have been promoted as a result of their focus and toughness in the face of adversity.  They are recognized by superiors and peers as someone who works above the fray.  They are rarely distracted by team dysfunction, interpersonal conflicts and individual agendas.  They are unfazed by criticism and rejection. Unfortunately when they are promoted into positions with more authority and responsibility, they remain insensitive to others.  Their laser focus now is perceived as being tactless, aloof, and arrogant. They communicate poorly if at all and both peers and direct reports find them unrewarding to deal with.

5. Arrogance.  Self-assurance goes hand-in-hand with confidence.  At its best, self-confident people are energetic, charismatic, leader-like and willing to take the initiative to get projects going.  Fear is a 4-letter word as they are not afraid of taking on complex and risky projects.  This confidence attracts many followers. For all the reasons just mentioned, self-confidence is a critical ingredient for success in management, sales and entrepreneurship. But a fine line exists between arrogance and self-confidence. Arrogant people without good self-management skills expect to be admired, praised, indulged and obeyed.   They expect to be successful in everything they do. They work hard to build their own legacy.  With more authority but less control over outcomes, the dark side derailers kick in.  Past strengths become intrapersonal and interpersonal saboteurs.  They begin to take credit for more success than is warranted.  They refuse to acknowledge failure, errors or mistakes. They ultimately alienate their colleagues and subordinates.
 
SPS can help your organization uncover dark-side traits before you hire or promote. Likewise, we can identify which aspiring managers are most prone to derailment and those who are skilled enough to mask their dark side? 

May the Force be with all your hires!


2.  Perfect Labor Storm Warnings   Perfect Labor Storm 2.0 Book

Subscribe to the Perfect Labor Storm 2.0 blog 

and receive skilled worker shortage updates like this:

Key Findings of a recent report released by

Robert Half International and CareerBuilder.com says: 

  • More than half of employers said it is challenging to find skilled professionals today.
  • The shortage of qualified workers has grown more acute, with 59 percent of hiring managers citing it as their primary recruiting challenge, up from 52 percent in 2007.
  • Generation Y workers are the most difficult to recruit.
  • Closely mirroring responses from employers, more than half of workers said it is challenging to find a job today.
  • A lack of qualified workers and the higher cost of gas/commuting were among the top factors impacting companies' ability to recruit skilled labor.
  • The time to fill open positions ranges from four to 14 weeks, with senior-level roles demanding the most time.
  • Six-in-10 employers estimate at least a quarter of applicants who contact them are not qualified; 31 percent say that more than half are not qualified.

Learn more about workforce trends. Purchase the NEW Perfect Labor Storm 2.0 books (soft and hard cover versions) at PerfectLaborStorm.com.

New Perfect Labor Storm videos added. Watch now!

 


3.  Wolfe earns designation as Certified Creatrix Consultant

As today's business challenges become increasingly difficult to manage, organizations need innovative solutions to stay competitive. But it is not enough to want to be more innovative. Organizations need the right people on board; people who have the ability to be creative and the willingness to take risk, key elements of innovation.

I am very pleased to have earned the designation of Certified Creatrix Consultant and introduce Creatrix Inventory to our portfolio of management and leadership assessments.

Creatrix Inventory is an extraordinary instrument that measures an individual's and a group's innovative capacity. We believe Creatrix may be the single most important tool in assessing an organization's ability to seize new opportunities and execute strategic plans flawlessly through innovation.

Call 800-803-8303 today to learn more about Creatrix.


4. Geeks, Geezers and Googlization

When Old and Young Workers Collide
 

Schedule Your 2008-2009 Presentation Today!
 

We live in interesting times, indeed. Four generations are co-mingling in the workplace, each bringing with them different managerial approaches and working styles. Capitalizing on each generation's strengths is a must. Minimizing generational clash-points is a necessity. Finding common ground is critical. How do you keep Veteran workers, Baby Boomers, Gen-Xers, and Millennials all engaged, motivated, and on the job?  

During this presentation, participants will learn from workforce management expert/author Ira S. Wolfe about workforce trends that are changing the way employers will do business followed by a lively and interactive discussion about the newest challenge facing managers: managing the four generations in the workplace.  

Topics to be discussed:

  • Learn how workforce trends will change the way you do business
  • Why "walkers" will outnumber "strollers" in years to come
  • What's up with the "incredible shrinking workforce"?
  • Exploring differences between the four generations at work
  • Keys to Managing "Clashpoints" in a Multi-Generational Workforce

Call 717-291-4640 or click here to schedule Ira S Wolfe for your 2008-2009 meetings and conferences


5. Quotes from Hire Authorities

"When I examine myself and my methods of thought, I come to the conclusion that the gift of fantasy has meant more to me than my talent for absorbing positive knowledge."

Albert Einstein 


Permission is granted to consultants, managers, business owners and HR professionals to reproduce content from this newsletter for your internal publications, or to distribute copies to your workforce, on the condition that you reproduce the credits and contact information as follows: "Reprinted with permission from Ira S Wolfe and Success Performance Solutions. Copyright 2008 Ira S Wolfe."  We also hope you will forward the newsletter in its entirety and recommend to others that they subscribe.


Ira S. Wolfe Copyright 2008 - All Rights Reserved. Reprints and other distribution by permission only.