Choose from over 1,000 activities, including role plays,
assessments, games, simulations, icebreakers. Virtually
every important training topic is covered. Three-ring
binders are ready to use and fully reproducible. Each
volume includes trainer's notes and clearly stated objectives.
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50
Activities for Achieving Excellent Customer Service
Deliver
high-impact customer service training that makes
a difference. Teach your representatives how to
create memorable customer experiences and meet changing
customer demands.
Order 50
Activities for Achieving Excellent Customer Service. |
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50
Activities for Promoting Ethics within the Organization
This collection
of activities employs a variety of training methods
including case studies, quizzes, hand outs, buzz
groups, role-plays, panels, assessments and more
to make it easy to address the sometimes intimidating
topic of "ethics" in the workplace.
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50
Activities for Promoting Ethics within the Organization
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50
Activities For Achieving Change
A complete
guide outlining the process of accepting change,
demonstrate the need for change, reducing conflict,
improving communication skills and more.
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Activities For Achieving Change |
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50
Activities for Coaching/Mentoring
A selection
of activities covering : mentoring concepts and
peer guidance technique, skills to express performance
improvement goals clearly, create open, trusting
relationships, refine manager's skills in providing
constructive feedback.
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50
Activities for Coaching/Mentoring |
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50
Activities on Creativity and Problem Solving
These activities develop
creative thinking, offer new approaches to problem
solving , develop approaches to problems that will
not respond to traditional problem-solving methods.
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Activities on Creativity and Problem Solving |
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50
Activities for Conflict Resolution
A group of excellent activities
that help individual's determine their conflict
resolution style, determine the role conflict plays
in the workplace, improve interpersonal communication
in the workplace, help individuals overcome concerns
about conflict, and more.
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Activities for Conflict Resolution |
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50
Case Studies For Management & Supervisory Training
Managers and supervisors
will sharpen their analytical and decision-making
skills with this new collection of fully reproducible
case studies. Bases on actual, real-life situations,
these exercises prepare supervisors and team leaders
for the challenging problems they face in today's
complex workplace.
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Case Studies For Management & Supervisory Training
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50
Activities for Developing Counseling Skills in Managers
These activities will enable
managers to concentrate on the personal views, feelings,
and opinions of their staff, encourage person-centered
management, improve interpersonal skills, ensure
that organizational goals are achieved and more.
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Activities for Developing Counseling Skills in Managers
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50
Activities for Developing Emotional Intelligence
A collection
of activities perfect for skill-building on self-awareness
and control, empathy, social expertness, personal
influence, mastery of vision and more.
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Activities for Developing Emotional Intelligence
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50
Activities for Developing Leaders
A powerful
group of activities to help trainers effectively
introduce and reinforce key skills in leadership
training.
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50
Activities for Developing Leaders |
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50
Activities For Developing Leaders
Vol.
II
This second
volume of Activities continues with the best and
latest thinking on leadership theory making it the
best tool available for building leadership sills,
attitudes and competencies.
Order 50
Activities for Developing Leaders Vol II
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50 Activities for Developing
Supervisory
Skills
Managers
and supervisors will sharpen their analytical and
decision-making skills with this new collection
of fully reproducible case studies. Based on actual,
real-life situations these exercises prepare supervisors
and team leaders for the challenging problems they
face in today's complex workplace.
Order 50
Activities for Developing
Supervisory
Skills |
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50
Activities for Diversity Training
An excellent source for illustrating
how cultural differences may impact behavior, increase
awareness of the impact of culture in the workplace,
demonstrate skills for managing a culturally diverse
workplace, address issues of gender in the workplace
and more.
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Activities for Diversity Training |
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50
Activities for Interpersonal
Skills
Training
These active
learning sessions cover vital people skills such
as assertiveness, listening, decision making, motivation,
presentation skills, leadership, and teamwork.
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Activities for Interpersonal
Skills
Training |
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| 50 Activities for
Developing People Skills |
50 Activities for Developing
People Skills
Training objectives include improve interpersonal
skills, enhance management performance, create effective
teams, and improve communication within your organization.
Order 50
Activities for Developing People Skills
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50
Activities for Managing Stress
A perfect collection of activities
to help understand stress, discover sources of stress,
explore the different types of stress and how to
manage them, how to reduce stress to increase performance
and more.
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Activities for Managing Stress |
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50
Activities for Self-Directed Teams
Implement successful self-managed teams in your organization.
This collection of proven training exercises has
been tested and refined in actual team training
sessions, and covers all aspects of team development,
including mutual goal setting, managing team stagnation,
and developing team norms. The activities encourage
active participation and feedback from participants
and come complete with all the necessary questionnaires,
exercises, and handouts.
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Activities for Self-Directed Teams |
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50
Activities for Sales Training
Novice and
experience salespeople alike will benefit from these
activities that focus on strengthening essential
selling skills The ready-to-use activities offer
practice in closing a sale, developing new business,
resolving customer objections, managing salves relationships,
and more.
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Activities for Sales Training |
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50
Activities for Team Building Volume 1
Create high performance teams with these collections
of fully reproducible activities. All activities
employ the principle of "learning by doing" to ensure
that the skills the participants learn can be applied
to real work situations.
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Activities for Team Building Volume 1 |
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50
Activities for Team Building Volume 2
An additional group of activities
for team development and provides practice on cooperation,
balancing roles, and defining team objectives and
goals.
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Activities for Team Building Volume 2 |
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50
+ Activities to Teach Negotiation
This book contains a variety
of exercises to teach ad reinforce the skills necessary
to be a successful negotiator. The exercises are
designed to meet the needs of both the inexperienced
and experienced trainer.
Order 50
+ Activities to Teach Negotiation |
